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Cant pay direct debit until friday(dont know account number)

  • 10-11-2014 8:48am
    #1
    irishlonewolf
    Registered Users, Registered Users 2 Posts: 5 ✭


    Hi. Im renting an apartment in citygate in sligo and i cant afford to pay a direct debit until i get paid friday but i think its due tomorrow or Wednesday.

    Unfortunately i dont know the account for my account(dont think i was even informed of it).
    I signed up in early July online and have my MPRN number


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi irishlonewolf,

    Thanks for your post.

    If the direct debit is due tomorrow or Wednesday, unfortunately it would be too late for us to defer the collection date. We would need a minimum of 6 working days notice to do this.

    In this case we would recommend contacting the bank directly and requesting that they mark the payment as not due. This can prevent any fees being charged for a returned payment.

    If you send us your details by private message (including your full name, address, contact number and confirmation that you are the account holder) we can look into this further for you.

    Thanks,
    David


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