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cancelling if its not sorted soon

  • 09-11-2014 11:24pm
    #1
    rottie 11
    Registered Users, Registered Users 2 Posts: 3,431 ✭✭✭


    This is the last time i am asking to get this sorted before i cancel.

    Im on a 24mb package but i think its synced at 17mb. I cant stream anything , i cant play online games, i cant do anything with the speeds im actualy getting . There has been numerous technitions out and they tell me everything is fine, well its clearly not fine. Why cant it be sorted ?

    As i said above i will be leaving eircom if this isnt sorted soon. Id like to stay with ye but im not dealing with this anymore , paying for something and getting less than a 1/4 of it


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    rottie 11 wrote: »
    This is the last time i am asking to get this sorted before i cancel.

    Im on a 24mb package but i think its synced at 17mb. I cant stream anything , i cant play online games, i cant do anything with the speeds im actualy getting . There has been numerous technitions out and they tell me everything is fine, well its clearly not fine. Why cant it be sorted ?

    As i said above i will be leaving eircom if this isnt sorted soon. Id like to stay with ye but im not dealing with this anymore , paying for something and getting less than a 1/4 of it
    Hi rottie 11

    I believe the issues you are experiencing may be in relation to the recent issues reported throughout the forum here and at eircom community forums. Please follow here for more information:

    http://community.eircom.net/t5/Service-Updates-and/Response-to-customer-posts-on-recent-broadband-speeds-queries/m-p/83939

    Thanks
    Al


  • #3
    rottie 11
    Registered Users, Registered Users 2 Posts: 3,431 ✭✭✭rottie 11


    Just read threw that there but my broadband has been giving trouble over a year now


  • #4
    eircom: Colm
    Closed Accounts Posts: 242 ✭✭eircom: Colm


    rottie 11 wrote: »
    Just read threw that there but my broadband has been giving trouble over a year now
    Hi rottie 11

    Feel free to PM me the Phone number and I will run some tests for you,

    thanks
    Colm


  • #5
    rottie 11
    Registered Users, Registered Users 2 Posts: 3,431 ✭✭✭rottie 11


    eircom: Colm wrote: »
    Hi rottie 11

    Feel free to PM me the Phone number and I will run some tests for you,

    thanks
    Colm

    Sending pm now


  • #6
    eircom: Colm
    Closed Accounts Posts: 242 ✭✭eircom: Colm


    rottie 11 wrote: »
    eircom: Colm wrote: »
    Hi rottie 11

    Feel free to PM me the Phone number and I will run some tests for you,

    thanks
    Colm

    Sending pm now
    HI rottie 11

    I just replied to your PM there.

    Colm


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