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Cant access my Electric Ireland account

Kenno90 · 2014-11-07 00:42:53

Hi Guys, I'm having difficulty accessing my account and i cannot use the forgot my password link as you haven't got a valid date of birth. I rang the number provided but got nowhere Pat

07-11-2014 12:42am

#1

Kenno90

Registered Users, Registered Users 2 Posts: 3,184 ✭✭✭

Join Date: February 2009

Posts: 3101

Hi Guys,

I'm having difficulty accessing my account and i cannot use the forgot my password link as you haven't got a valid date of birth.

I rang the number provided but got nowhere

Pat

0

Comments

#2 07-11-2014 8:31am

Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi Kenno90,

Thanks for your post.

If you send us your details by private message (including your full name, address, contact number and confirmation that you are the account holder), I can update your account so that the forgot password links works correctly.

If you have any other questions please don't hesitate to ask.

Regards,
David

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