Windows 8.1 Rocket tab malaware

mel.b

I recently got a new PC with Windows 8.1. I had read about the Classic Shell so I installed that, but accidently initially installed 'classic start' instead which is full of malaware. I think I managed to get rid of most of it, but in the past few days I'm getting the following pop up:

Windows can not find C:\Program files (x86)\RocketTab\Client.exe Make sure you have typed the name correctly and try again.

This pops up after I first load the PC and click on either the Windows live mail or Internet icon app. Also sometimes the windows command prompt C:\windows\system32\cmd.exe pops up.

The rocket tab error message I think started to pop up after the Dell software run a scan of the PC and identified it and then obviously did something to it.

Any suggestions on how to get rid of these two things would be great.

jsa112

run adwcleaner and post its log

http://www.bleepingcomputer.com/download/adwcleaner/

mel.b

thanks - see below...

# AdwCleaner v3.311 - Report created 01/11/2014 at 11:47:23
# Updated 30/09/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Mel - MELISSA
# Running from : C:\Users\Mel\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : C:\Program Files (x86)\RocketTab

***** [ Scheduled Tasks ] *****

Task Found : LaunchSignup
Task Found : RocketTab Update Task
Task Found : RocketTab

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\RocketTabInstalled
Key Found : HKCU\Software\Search Extensions
Key Found : [x64] HKCU\Software\RocketTabInstalled
Key Found : [x64] HKCU\Software\Search Extensions
Key Found : HKLM\SOFTWARE\Classes\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD}
Key Found : HKLM\SOFTWARE\RocketTab

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344


-\\ Mozilla Firefox v33.0.2 (x86 en-GB)

[ File : C:\Users\Mel\AppData\Roaming\Mozilla\Firefox\Profiles\u6fjia4y.default-1411832719617\prefs.js ]


*************************

AdwCleaner[R0].txt - [1099 octets] - [01/11/2014 11:47:23]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1159 octets] ##########

jsa112

let adwcleaner delete what it found, restart the pc, problem gone ?

mel.b

Seems to be - that was easy and fast, thanks so much