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Attention;Customer (Couldn't Care Less) Department.

  • 31-10-2014 06:09PM
    #1
    porridge365
    Registered Users, Registered Users 2 Posts: 62 ✭✭


    I am still receiving bills from you despite not having received any service and having cancelled the "account" that you set up without my agreement.
    I have made a number of calls and sent numerous emails but am still being stone walled by this farce of an organisation called Eircom.
    Can you cancel this account now please.


Comments

  • #2
    eircom: Aisling
    Closed Accounts Posts: 101 ✭✭eircom: Aisling


    porridge365 wrote: »
    I am still receiving bills from you despite not having received any service and having cancelled the "account" that you set up without my agreement.
    I have made a number of calls and sent numerous emails but am still being stone walled by this farce of an organisation called Eircom.
    Can you cancel this account now please.

    Hi porridge365

    I am sorry to hear this. Would you like to PM me your account no & I will follow this up for you.

    Thanks
    Ash


  • #3
    porridge365
    Registered Users, Registered Users 2 Posts: 62 ✭✭porridge365


    eircom: Aisling wrote: »
    porridge365 wrote: »
    I am still receiving bills from you despite not having received any service and having cancelled the "account" that you set up without my agreement.
    I have made a number of calls and sent numerous emails but am still being stone walled by this farce of an organisation called Eircom.
    Can you cancel this account now please.

    Hi porridge365

    I am sorry to hear this. Would you like to PM me your account no & I will follow this up for you.

    Thanks
    Ash
    Ash,
    its almost 3 weeks since I sent you information.Whats happening? I have now received another letter.
    Regards


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    porridge365 wrote: »
    eircom: Aisling wrote: »
    porridge365 wrote: »
    I am still receiving bills from you despite not having received any service and having cancelled the "account" that you set up without my agreement.
    I have made a number of calls and sent numerous emails but am still being stone walled by this farce of an organisation called Eircom.
    Can you cancel this account now please.

    Hi porridge365

    I am sorry to hear this. Would you like to PM me your account no & I will follow this up for you.

    Thanks
    Ash
    Ash,
    its almost 3 weeks since I sent you information.Whats happening? I have now received another letter.
    Regards
    Hi porridge365

    I have followed up on this today and I can confirm that the account will be ceased within 24 hours and the total outstanding balance will be removed in full - you will no longer receive bills or further communication from eircom in relation to this account.

    Apologies for the delays and inconveniences caused.

    Thanks
    Al


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