eFiber speed

BigMoose

I PM'd the reps but got no reply, so wondering if some kind folk here would know... I am a recent convert to VDSL having signed up when the cab went live recently. I was getting about 14down previously on ADSL. I am on the 50down/20up profile and getting 48/19.5 or thereabouts. I am wondering from my modem stats if this is the optimal profile for me? The attainable data rates would imply I could do a lot better? But maybe that's not what that means...

Thanks!

============================================================================
VDSL Training Status: Showtime
Mode: VDSL2 Annex B
VDSL Profile: Profile 17a
Traffic Type: PTM Mode
============================================================================
VDSL Port Details Upstream Downstream
Line Rate: 20.477 Mbps 51.197 Mbps
Actual Net Data Rate: 20.478 Mbps 51.198 Mbps
Trellis Coding: ON ON
SNR Margin: 14.0 dB 24.9 dB
Actual Delay: 0 ms 0 ms
Transmit Power: - 5.9 dBm 13.7 dBm
Receive Power: -21.7 dBm 1.4 dBm
Actual INP: 29.0 symbols 29.0 symbols
Total Attenuation: 15.7 dB 12.2 dB
Attainable Net Data Rate: 29.346 Mbps 105.392 Mbps
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 3.8 20.5 29.7 N/A 11.8 26.6 40.5 
Signal Attenuation(dB): 3.8 19.8 28.6 N/A 9.6 26.4 40.4 
SNR Margin(dB): 13.8 14.0 14.0 N/A 24.9 24.9 24.9 
Transmit Power(dBm):-18.9 - 9.5 - 8.9 N/A 11.0 7.7 6.9 
============================================================================

eircom: Tracey

BigMoose wrote: »

I PM'd the reps but got no reply, so wondering if some kind folk here would know... I am a recent convert to VDSL having signed up when the cab went live recently. I was getting about 14down previously on ADSL. I am on the 50down/20up profile and getting 48/19.5 or thereabouts. I am wondering from my modem stats if this is the optimal profile for me? The attainable data rates would imply I could do a lot better? But maybe that's not what that means...

Thanks!

============================================================================
VDSL Training Status: Showtime
Mode: VDSL2 Annex B
VDSL Profile: Profile 17a
Traffic Type: PTM Mode
============================================================================
VDSL Port Details Upstream Downstream
Line Rate: 20.477 Mbps 51.197 Mbps
Actual Net Data Rate: 20.478 Mbps 51.198 Mbps
Trellis Coding: ON ON
SNR Margin: 14.0 dB 24.9 dB
Actual Delay: 0 ms 0 ms
Transmit Power: - 5.9 dBm 13.7 dBm
Receive Power: -21.7 dBm 1.4 dBm
Actual INP: 29.0 symbols 29.0 symbols
Total Attenuation: 15.7 dB 12.2 dB
Attainable Net Data Rate: 29.346 Mbps 105.392 Mbps
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 3.8 20.5 29.7 N/A 11.8 26.6 40.5 
Signal Attenuation(dB): 3.8 19.8 28.6 N/A 9.6 26.4 40.4 
SNR Margin(dB): 13.8 14.0 14.0 N/A 24.9 24.9 24.9 
Transmit Power(dBm):-18.9 - 9.5 - 8.9 N/A 11.0 7.7 6.9 
============================================================================

Hi BigMoose,

I'm sorry to hear that you got no response from your PM. Would you like to send on your details to me and I'll check this for you.

Thanks

Tracey

Johnnio13

BigMoose wrote: »

I PM'd the reps but got no reply, so wondering if some kind folk here would know... I am a recent convert to VDSL having signed up when the cab went live recently. I was getting about 14down previously on ADSL. I am on the 50down/20up profile and getting 48/19.5 or thereabouts. I am wondering from my modem stats if this is the optimal profile for me? The attainable data rates would imply I could do a lot better? But maybe that's not what that means...

Thanks!

============================================================================
VDSL Training Status: Showtime
Mode: VDSL2 Annex B
VDSL Profile: Profile 17a
Traffic Type: PTM Mode
============================================================================
VDSL Port Details Upstream Downstream
Line Rate: 20.477 Mbps 51.197 Mbps
Actual Net Data Rate: 20.478 Mbps 51.198 Mbps
Trellis Coding: ON ON
SNR Margin: 14.0 dB 24.9 dB
Actual Delay: 0 ms 0 ms
Transmit Power: - 5.9 dBm 13.7 dBm
Receive Power: -21.7 dBm 1.4 dBm
Actual INP: 29.0 symbols 29.0 symbols
Total Attenuation: 15.7 dB 12.2 dB
Attainable Net Data Rate: 29.346 Mbps 105.392 Mbps
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 3.8 20.5 29.7 N/A 11.8 26.6 40.5 
Signal Attenuation(dB): 3.8 19.8 28.6 N/A 9.6 26.4 40.4 
SNR Margin(dB): 13.8 14.0 14.0 N/A 24.9 24.9 24.9 
Transmit Power(dBm):-18.9 - 9.5 - 8.9 N/A 11.0 7.7 6.9 
============================================================================

I'd be interested in that response too Moose. Can you share when you get a response?

BigMoose

Yup, happy to share how I get on. Have just PM'd Tracey (thanks Tracey).

BigMoose

Not heard back from the reps or the tech guys, but they've changed my profile at some point today to 92down and 20up and on speedtest I'm currently getting 85.8down and 19.4up. I am very impressed. Although have to question why I wasn't setup with this in the first place? Do they default to 50 and see if anyone notices their line can do more?

eircom: Aisling

BigMoose wrote: »

Not heard back from the reps or the tech guys, but they've changed my profile at some point today to 92down and 20up and on speedtest I'm currently getting 85.8down and 19.4up. I am very impressed. Although have to question why I wasn't setup with this in the first place? Do they default to 50 and see if anyone notices their line can do more?

[font=Times New Roman", "serif]Hi BigMoose[/font]



[font=Times New Roman", "serif] [/font]



[font=Times New Roman", "serif]Glad to hear you’re impressed. My colleague Tracey spoke with our Tech support guys last week & arranged this for you. I'm afraid I would not be aware of our support teams defaulting speeds at 50 but apologies for the inconvenience caused.[/font]



[font=Times New Roman", "serif] [/font]



[font=Times New Roman", "serif]Thanks[/font]



[font=Times New Roman", "serif] [/font]



[font=Times New Roman", "serif]Ash[/font]

BigMoose

Thanks Tracey & Aisling for your quick and helpful response

ED E

BigMoose wrote: »

Not heard back from the reps or the tech guys, but they've changed my profile at some point today to 92down and 20up and on speedtest I'm currently getting 85.8down and 19.4up. I am very impressed. Although have to question why I wasn't setup with this in the first place? Do they default to 50 and see if anyone notices their line can do more?

Incorrect prequal value in the database, you're provisioned on what the database says is the max the line can take, but those readings are only buest guesses.