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Unreadable Word document

  • 28-10-2014 2:06pm
    #1
    purplecow1977
    Registered Users, Registered Users 2 Posts: 2,877 ✭✭✭


    I have plans done for work that I need to open and edit.

    It won't let me open the file - it says "your internet security settings prevented one or more of the files to be opened" and I can't attach it to an email as it says it is corrupted or unreadable.

    Running an AVG scan now.

    Any other ideas? Once is enough to type the bloody thing :-(


Comments

  • #2
    Recoil12
    Registered Users, Registered Users 2 Posts: 198 ✭✭Recoil12


    Did the file originate from your computer or was it downloaded ? What format is it saved in?(This can be found by clicking "properties" and seeing "Type of File" or just be reading the 3 or 4 letters at the end of the file when saving(eg:assignment.docx)


  • #3
    purplecow1977
    Registered Users, Registered Users 2 Posts: 2,877 ✭✭✭purplecow1977


    Thanks for the reply.

    It seems the effort is futile now - I plugged the USB into another laptop but the file wasn't there. I plugged it back into my own laptop and file has now disappeared from the folder, so I guess I have to start again.

    It wasn't downloaded, it was a .doc file that I had typed and saved.

    Fun night ahead redoing it :-(


  • #4
    Recoil12
    Registered Users, Registered Users 2 Posts: 198 ✭✭Recoil12


    If you're using Word it should have kept a recent copy.There are a number of methods available,I'd suggest trying one before re-typing.

    Recovery methods:http://support.microsoft.com/kb/316951

    If that fails,try using Recuva to scan your USB.It can recover deleted or lost documents(not always successful but worth a try)

    Recuva: https://www.piriform.com/recuva


    Good luck!


  • #5
    purplecow1977
    Registered Users, Registered Users 2 Posts: 2,877 ✭✭✭purplecow1977


    Thank you, will try those two things now.


  • #6
    purplecow1977
    Registered Users, Registered Users 2 Posts: 2,877 ✭✭✭purplecow1977


    Is there an effective scan I can do on my external hard drive as I think the problem may be with that?

    I only have AVG and it didn't pick anything up.


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  • #7
    Recoil12
    Registered Users, Registered Users 2 Posts: 198 ✭✭Recoil12


    Is it a scan for viruses or faults with the disk ?


  • #8
    purplecow1977
    Registered Users, Registered Users 2 Posts: 2,877 ✭✭✭purplecow1977


    Recoil12 wrote: »
    Is it a scan for viruses or faults with the disk ?


    I'm not sure.

    Tried to check for errors by rightclicking but it stalled for ages. I've downloaded malwarebytes now to check.


  • #9
    Recoil12
    Registered Users, Registered Users 2 Posts: 198 ✭✭Recoil12


    A full scan on Malwarebytes and try Acronis Drive Monitor for a quick overview of hardware health.

    Acronis:http://www.acronis.com/en-eu/personal/hard-drive-health/


  • #10
    purplecow1977
    Registered Users, Registered Users 2 Posts: 2,877 ✭✭✭purplecow1977


    Thanks, malwarebytes scan still in operation!


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