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How to contact Eircom vetting team?

  • 22-10-2014 9:34am
    #1
    qvsr46ofgc792k
    Closed Accounts Posts: 676 ✭✭✭


    I sent a mail to The Vetting team in Late August and have not received a reply. Do you have a contact number for them?

    I needed to write to the vetting team in order for them to give the copies of my phone calls over to Comreg. I ordered Internet in May, still it wasn't installed by August, contacted Comreg, as requested wrote to Vetting team and now in late October still no reply.


Comments

  • #2
    qvsr46ofgc792k
    Closed Accounts Posts: 676 ✭✭✭qvsr46ofgc792k


    Gunnar Wooden Geometry wrote: »
    I sent a mail to The Vetting team in Late August and have not received a reply. Do you have a contact number for them?

    I needed to write to the vetting team in order for them to give the copies of my phone calls over to Comreg. I ordered Internet in May, still it wasn't installed by August, contacted Comreg, as requested wrote to Vetting team and now in late October still no reply.

    Does it honestly take that long to forward on a phone number?


  • #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Gunnar Wooden Geometry wrote: »
    I sent a mail to The Vetting team in Late August and have not received a reply. Do you have a contact number for them?

    I needed to write to the vetting team in order for them to give the copies of my phone calls over to Comreg. I ordered Internet in May, still it wasn't installed by August, contacted Comreg, as requested wrote to Vetting team and now in late October still no reply.
    Hi Gunnar Wooden Geometry

    To request copies of phone calls an official complaint must be made. To log an official compliant you will need to contact eircom accounts on free phone 1901 or lodge the complaint via comreg who lodge the complaint on your behalf (who also request the calls).

    If you would like for me to look in to the broadband case without lodging a complaint feel free to PM me your order or account details

    Thanks
    Al


  • #4
    qvsr46ofgc792k
    Closed Accounts Posts: 676 ✭✭✭qvsr46ofgc792k


    eircom: Alan wrote: »
    Hi androl

    To request copies of phone calls an official complaint must be made. To log an official compliant you will need to contact eircom accounts on free phone 1901 or lodge the complaint via comreg who lodge the complaint on your behalf (who also request the calls).

    If you would like for me to look in to the broadband case without lodging a complaint feel free to PM me your order or account details

    Thanks
    Al

    If you read again what I initially wrote you will see that I have gone beyond that stage.

    I AM LOOKING TO CONTACT THE VETTING TEAM DIRECTLY...TODAY... TO SEE WHAT THE HOLD UP IS IN GETTING BACK TO THE LETTER I SENT.


  • #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Gunnar Wooden Geometry wrote: »
    eircom: Alan wrote: »
    Hi Gunnar Wooden Geometry

    To request copies of phone calls an official complaint must be made. To log an official compliant you will need to contact eircom accounts on free phone 1901 or lodge the complaint via comreg who lodge the complaint on your behalf (who also request the calls).

    If you would like for me to look in to the broadband case without lodging a complaint feel free to PM me your order or account details

    Thanks
    Al

    If you read again what I initially wrote you will see that I have gone beyond that stage.

    I AM LOOKING TO CONTACT THE VETTING TEAM DIRECTLY...TODAY... TO SEE WHAT THE HOLD UP IS IN GETTING BACK TO THE LETTER I SENT.
    There is no contact number for them and your request will need to be made via an official complaint with accounts on 1901 or via Comreg.

    Al


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