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o2 - being charged for data on Freedom Internet

Simon_K · 2014-10-21 10:33:23

Anyone else having issues with Freedom INternet? I still have over 3gb left of data but they started charging me for data! 60 euros down the drain ffs. I talked to a rep and he said its a "known issue and will be resolved soon". that doesn't quite cut it, I need data access at all times. Anyone else experiencing this?…

21-10-2014 10:33am

#1

Simon_K

Registered Users, Registered Users 2 Posts: 332 ✭✭

Join Date: May 2013

Posts: 296

Anyone else having issues with Freedom INternet? I still have over 3gb left of data but they started charging me for data! 60 euros down the drain ffs.

I talked to a rep and he said its a "known issue and will be resolved soon". that doesn't quite cut it, I need data access at all times. Anyone else experiencing this? Should I get a different sim in the mean time?

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Comments

#2 22-10-2014 10:11am

Bob24

Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭

Join Date: September 2004

Posts: 10760

I just checked my balance and everything seems fine with my account.

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#3 06-11-2014 11:11am

Simon_K

Registered Users, Registered Users 2 Posts: 332 ✭✭

Join Date: May 2013

Posts: 296

No message or anything from o2 before or after the refund... just a refund for about 60% of the costs incurred. What the hell

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