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Omega chronometer off by 10 minutes per day

  • 19-10-2014 10:06pm
    #1
    FamousBelgian
    Registered Users, Registered Users 2 Posts: 305 ✭✭


    A relative has a 2 year old Seamaster that is now running 10 whole minutes per day fast. It was COSC-certified so one would expect better than this.

    Question is, what is reasonable after just over two years and how would one approach Omega in Dublin to get a goodwill service?


Comments

  • #2
    Wibbs
    Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 60,217 Mod ✭✭✭✭Wibbs


    Ten minutes a day is well out of order FB. Something is very wrong there. Can they take it back to the dealer they bought it from? If not I would imagine bringing it and the papers/receipt to an official agent should start the process going.

    Rejoice in the awareness of feeling stupid, for that’s how you end up learning new things. If you’re not aware you’re stupid, you probably are.



  • #3
    893bet
    Registered Users, Registered Users 2 Posts: 9,372 ✭✭✭893bet


    Wibbs wrote: »
    Ten minutes a day is well out of order FB. Something is very wrong there. Can they take it back to the dealer they bought it from? If not I would imagine bringing it and the papers/receipt to an official agent should start the process going.

    If it's two years old then I assume it's a coaxial movement which if bought from an AD will mean a 4 year warranty (I think). Bring it back to the AD and they will get it sorted.


    Edit. Just noticed you said a chronometer. Don't think that model has the coaxial movement which means only a two year warranty. The watch may not need a service but only needs regulation. Of it's out of warranty I would nearly forget the AD and use Emily at watchrepairs.ie.

    I need to send my own to her. Nearly ten years and never serviced but still running within Cosc. Sadly with how omega are tightening their supply chain regarding replacement parts the independents will no longer be able to service.


  • #4
    Zagato
    Registered Users, Registered Users 2 Posts: 1,775 ✭✭✭Zagato


    FamousBelgian wrote: »
    ...now running 10 whole minutes per day fast.

    Did it suddenly go from keeping good time to being this far off?

    ?magnetised


  • #5
    FamousBelgian
    Registered Users, Registered Users 2 Posts: 305 ✭✭FamousBelgian


    Zagato wrote: »
    Did it suddenly go from keeping good time to being this far off?

    ?magnetised

    Magnetisation also came to my mind. Hard to know what other than a powerful speaker magnet could do this.
    As far as I heard the timekeeping wasn't stellar and was already up to a couple of minutes per week within a year. Now I'm told that it's 15 minutes per day and that's after a couple of days on the winder.
    It's not my watch and I've only seen it once and don't know what the paperwork says. I'm doing someone a favour so I'll ring Weirs to find out the story (they're the only Omega dealer left in Dublin, it seems. Watch was bought in BT I think). I would think that if it's out of warranty that at least it would get looked at and if there's no evidence of magnetisation or misuse then it would be returned to COSC specs for free.


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