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Lost phone, making claim against insurance.

salamanca22 · 2014-10-19 17:44:59

hello there! I lost my phone and have to make a claim against my insurance. I just have a few questions for anyone out there who have made a claim in the past. Do they send you a brand new phone or a refurbed unit? I would be annoyed if I got a refurb seeing as I had to pay 1/3 of the cost of the phone as an excess . If…

19-10-2014 5:44pm

#1

salamanca22

Registered Users, Registered Users 2 Posts: 1,179 ✭✭✭

Join Date: July 2014

Posts: 1150

hello there!

I lost my phone and have to make a claim against my insurance. I just have a few questions for anyone out there who have made a claim in the past.

Do they send you a brand new phone or a refurbed unit? I would be annoyed if I got a refurb seeing as I had to pay 1/3 of the cost of the phone as an excess .

If the phone is new do they just send you the handset or will it come like it would retail, in the box and all?

And lastly say I find the phone at a later stage say through the lost and found where I lost it what do I do then? Do I send them the new phone or the one that was lost.

Thanks for any help you can give.

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