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Is this a Scam or is it genuine?

  • 16-10-2014 06:06PM
    #1
    Red Hare
    Registered Users, Registered Users 2 Posts: 1,393 ✭✭✭


    I got a phonecall this morning from a man saying he was from Eircom - he knew my name and address and said that my computer had viruses on it and was causing congestion on the broadband in the area. he wanted me to go on my computer to fix it - I said I would need to check this out. Is this a scam? 


Comments

  • #2
    michael999999
    Banned (with Prison Access) Posts: 7,771 ✭✭✭michael999999


    Red Hare wrote: »
    I got a phonecall this morning from a man saying he was from Eircom - he knew my name and address and said that my computer had viruses on it and was causing congestion on the broadband in the area. he wanted me to go on my computer to fix it - I said I would need to check this out. Is this a scam? 

    Scam

    You didn't follow he's instructions did you?


  • #3
    super_furry
    Registered Users, Registered Users 2 Posts: 27,351 ✭✭✭✭super_furry


    Sounds like a scam alright. Not sure how they'd know what's on your computer and that whole 'talk you through the process' thing throws up all kinds of red lights.


  • #4
    Red Hare
    Registered Users, Registered Users 2 Posts: 1,393 ✭✭✭Red Hare


    michael999999 wrote: »
    Red Hare wrote: »
    I got a phonecall this morning from a man saying he was from Eircom - he knew my name and address and said that my computer had viruses on it and was causing congestion on the broadband in the area. he wanted me to go on my computer to fix it - I said I would need to check this out. Is this a scam? 

    Scam

    You didn't follow he's instructions did you?
    No I didn't  - thanks! 


  • #5
    eircom: Colm
    Closed Accounts Posts: 242 ✭✭eircom: Colm


    Red Hare wrote: »
    I got a phonecall this morning from a man saying he was from Eircom - he knew my name and address and said that my computer had viruses on it and was causing congestion on the broadband in the area. he wanted me to go on my computer to fix it - I said I would need to check this out. Is this a scam? 
    Hi Red Hare

    This sounds very much like a scam to me. This is one of the more prevalent scams at the moment and should not be entertained. You can if you wish report this to the Malicious Calls bureau on 1800 689 689.

    Please note, our Technical Support department do not make outbound calls to Customers except in the occasional case where a customer has recently logged an issue for investigation and which is still open prompting the call.

    thanks
    Colm


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