Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Credit Not Showing

  • 15-10-2014 11:29am
    #1
    aFlabbyPanda
    Registered Users, Registered Users 2 Posts: 1,985 ✭✭✭


    Hi, 

    I just checked my electric ireland electricity account and it shows that I made a payment however the credit value shows an incorrect amount. 

    Can someone let me know what you need to investigate please?

    Thanks


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi The_Sub,

    If you made the payment today or yesterday and electronically, this is likely just that the funds are clearing, and once they do, the system will update.

    Once you are the account-holder, we can check your account no problem - just private message us your Electric Ireland account number, your name, address in full and the telephone number on your Electric Ireland account.

    Regards,
    Una


  • #3
    aFlabbyPanda
    Registered Users, Registered Users 2 Posts: 1,985 ✭✭✭aFlabbyPanda


    Hi Una, 

    No I made this payment on the Sept 27th. 

    I'll send a PM now

    Thanks
    Brian


Advertisement