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How you can get information about your direct debits?

  • 14-10-2014 9:56pm
    #1
    pavel123
    Registered Users, Registered Users 2 Posts: 1 ✭


    before was very handy function in bank of ireland website.you can easily see the list of direct debits in your account.that function i cant find any more in website  Bank of Ireland unfortunately.And before when you come to the brunch you can order the list of all direct debits of your account and the bank staff will give that list to you.Now its not availble also.So my question is if you want to know all direct debits in your account how you can find that or ask about that and get this information?


Comments

  • #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi pavel123,

    Welcome to Boards and thanks for contacting us here. 

    When you are logged in online to your account, you can view the Direct Debits that have left your account. Please follow these steps:

    • Select ‘Statements’ on the left hand menu and choose an account
    • Click on the 'Advanced' option
    • Select 'Direct Debits/Credits' from the drop down labelled 'Show'

    This will display all of the Direct Debits on this account from the selected date range.

    If you think there is a Direct Debit that may be missing from the list after selecting the options above, please contact your branch and a representative can look into this for you. Contact details for your branch can be found here.

    Please do not hesitate to contact us if you need help with any other query. 

    Thanks,
    Sarah


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