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Warranty lenght for ps4 bought in HMV?

tommybc · 2014-10-12 13:39:12

The ps4 is faulty and i was wondering could i return it for a refund off hmv, what duration is the return period if faulty?

12-10-2014 1:39pm

#1

tommybc

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The ps4 is faulty and i was wondering could i return it for a refund off hmv, what duration is the return period if faulty?

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Comments

#2 12-10-2014 1:40pm

Captain Chaos

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tommybc wrote: »

The ps4 is faulty and i was wondering could i return it for a refund off hmv, what duration is the return period if faulty?

30 days with HMV and 2 years with Sony. You won't get a refund but you are entitled to a replacement.

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#3 12-10-2014 1:40pm

Deub

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I believe it is 1 year for the PS4

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#4 12-10-2014 1:40pm

tommybc

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*length*

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#5 12-10-2014 1:47pm

dudara

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If the PS4 is faulty, then your consumer rights apply. You are entitled to a refund or replacement or repair. You have to deal with the retailer here.

The 28 day period sounds like the "change of mind" period which doesn't apply here.

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#6 14-10-2014 1:24am

jos22

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it's a sony product so Hmv will have to sent it back to Sony repair center to fix the issue, it Sony standard warranty policy.

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#7 14-10-2014 10:33am

alpahaeagle

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What is the Issue???

Is it ejecting dvd?

0