Issue with printed insurance disc

powerstar

Hi Guys,
I am re posting this again in Legal discussion thread get opinions from legal point of view.

Last week tester did not conduct driving test saying my insurance disc is not valid. I bought insurance online( AXA website) and here is the email I got from AXA saying I can print disc using color printer

"Please note that your disc is only valid if you print this on a colour printer ensuring the green band along the left hand side is shown. This is in accordance with Road Traffic (Insurance Disc) Regulations of 1984. If you do not have access to a colour printer, please call us on 1890 24 7 365 or drop into your local brand to request one"

They have a dedicated section called my AXA to manage your insurance docs and print discs.
https://secure.axa.ie/Login.aspx?ReturnUrl=%2fSessionTimeout.aspx%3fbusID%3d2

So, My disc is printed in colour with green band along the left hand side. I have showed this email in my phone to tester but he did not listen. So I have to re apply and pay the fee again.

I know RSA wants to display original disc but if this is not valid why AXA telling to print them in colour? Garda also checked this disc in their routine checking but they did not say any thing. I rang the AXA and they are saying they never heard this thing and it's valid once it's colour print.



I have reported this to RSA and got reply saying my disc is not valid. Where would I stand on this legally ? Why this is valid for Garda and not for RSA? Can they have their own rules like this? If that's the case why AXA or any other insurance company asking to print the discs? Is there any place I can complain about this? I am sure there many people who print their discs online.



Any help would be great.

Pat Mustard

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