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Leap Card - how to cancel a card?

  • 07-10-2014 6:34pm
    #1
    Lalealynn
    Closed Accounts Posts: 272 ✭✭


    Sorry but is it possible to cancel a leap card you lost and have the amount on the account transferred onto another card you have?

    It's an adult one.


    I remember when I had a student one you could not transfer amounts over if you lost it I just wondered if it's the same for the adult ones if I ring customer service?

    Thank you.


Comments

  • #2
    Niles
    Registered Users, Registered Users 2 Posts: 1,186 ✭✭✭Niles


    Lalealynn wrote: »
    Sorry but is it possible to cancel a leap card you lost and have the amount on the account transferred onto another card you have?

    It's an adult one.


    I remember when I had a student one you could not transfer amounts over if you lost it I just wondered if it's the same for the adult ones if I ring customer service?

    Thank you.

    You can deffo get it refunded to your bank account once it was a registered. You can arrange so on the website.


  • #3
    Lalealynn
    Closed Accounts Posts: 272 ✭✭Lalealynn


    Niles wrote: »
    You can deffo get it refunded to your bank account once it was a registered. You can arrange so on the website.

    Oh thank you! :-) Will do!


  • #4
    Hilly Bill
    Registered Users, Registered Users 2 Posts: 6,048 ✭✭✭Hilly Bill


    If you had registered the card before losing it then they will send you out a new one with the balance switched to the new one and block the old one.


  • #5
    tharmor
    Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    Niles wrote: »
    You can deffo get it refunded to your bank account once it was a registered. You can arrange so on the website.
    How to return a leap card and get the deposit back ?

    Cannot see that option online anywhere !! can anyone help ??


  • #6
    LXFlyer
    Registered Users, Registered Users 2 Posts: 18,445 ✭✭✭✭LXFlyer


    Go to www.leapcard.ie.

    Click on FAQ from the lefthand menu and then click on whichever of the bottom two options applies to you - note you need to register the card in order to get a refund.


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  • #7
    tharmor
    Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    lxflyer wrote: »
    Go to www.leapcard.ie.

    Click on FAQ from the lefthand menu and then click on whichever of the bottom two options applies to you - note you need to register the card in order to get a refund.

    Ya i have already registered the card....but site only has option to get refund ( if missing or faulty) no option stating return.....so i hope it will refund deposit also !!


  • #8
    LXFlyer
    Registered Users, Registered Users 2 Posts: 18,445 ✭✭✭✭LXFlyer


    Completing the refund form will involve cancelling the card, so yes it includes the deposit.


  • #9
    tharmor
    Banned (with Prison Access) Posts: 1,201 ✭✭✭tharmor


    lxflyer wrote: »
    Completing the refund form will involve cancelling the card, so yes it includes the deposit.

    Online form right ??


  • #10
    LXFlyer
    Registered Users, Registered Users 2 Posts: 18,445 ✭✭✭✭LXFlyer


    Any of them!


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