humax freesat+

teach nua

I bought a humax 500gb freesat+ box lately and I have noticed a problem.

When I switch on the box, if I am recording something on one channel, it goes straight to this channel, which is fine. However when I select another channel I get a message to say that the recording will stop if I move to the other channel.

Could someone please shed some light on this? Its like the box does not know it is has two satellite feeds.

I have satellite connected to connection 1 and 2 on the back of the box and in one of the menus on the box it shows two connections. The strength and quality on one of the connections is less than the other, which is strange as they are both coming from the same dish and LNB.

thanks

The Cush

teach nua wrote: »

I have satellite connected to connection 1 and 2 on the back of the box and in one of the menus on the box it shows two connections. The strength and quality on one of the connections is less than the other, which is strange as they are both coming from the same dish and LNB.

How much of a difference is there between the readings from the 2 inputs?

The reading between the 2 feeds can vary because the cable is different, separate tuners, separate LNB outputs etc. but there shouldn't be a large between them unless there is a fault somewhere.

Delta Lima

I think this could be your problem below. I found the answer on another forum, so I've been lazy and just copied and pasted

'Probably in single cable mode.


To check

Open Setup menu with Freesat Tune selected.

Press Red Green Yellow Blue Green Yellow Blue in succession (don't look at the screen)

Select Antenna Setting

Antenna Type should be Fixed Antenna
Connection Type should be Two Cable (Same)

If incorrect select as above or do a reset to factory defaults and watch for 2 cables found message.'

Hope this helps

The Cush

Delta Lima wrote: »

I think this could be your problem below. I found the answer on another forum, so I've been lazy and just copied and pasted

'Probably in single cable mode.

In single cable mode does the menu display signal strength/quality for both inputs/tuners?
If it was in single cable mode shouldn't the signal quality/strength be the same?

Recently my sister's Humax was having problems recording and viewing channels, checked the signal levels in the menu, nil on 1 input. Problem transferred when I swapped cables. Fault was 1 faulty output on the LNB due to cracked feedhorn cover.

teach nua

one of the signals is about 75% as far as I can remember and the other is up around 90% ish

should I try removing one cable at a time to see if each feed on its own can work the box?

if the box were to be used with one feed does it have to go into connection no 1 or will a feed into either 1 or 2 work the box

could you please guide me through buttons to press on remote control to get into menu that lets me see if it is in single cable mode?

I tried going into various menus but could not see anything along the lines of what you are describing

Thurston?

The box shouldn't balk at every channel change you try while recording. If it's in single cable mode, it should allow selection of another channel in the same band/polarity block as the one being recorded.

And just to be sure, this is the HDR1000 we're dealing with here, which has an internal loopthrough for single cable operation, not the older Foxsat model?

The Cush

Good idea to test each cable separately at each input.

Thurston?

teach nua wrote: »

if the box were to be used with one feed does it have to go into connection no 1 or will a feed into either 1 or 2 work the box

Input 1 for single cable operation. It's detected during setup, so if the box got a fresh setup on your system & the 2nd feed was dodgy right from the start, it should already be in single cable mode. If the 2nd feed was good on setup & later went bad, you will need to do a 'factory reset' to get the box into single cable mode or sort the 2nd feed to allow full unrestricted operation.

HDR1000 has an internal link, Foxsat needs a cable from LNB1-out to LNB2-in.

Delta Lima

Sorry, I was thinking of the older Foxsat Model. A 'Factory reset' would be a good idea.