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Advantage Savings issue

  • 05-10-2014 11:27am
    #1
    Registered Users, Registered Users 2 Posts: 2


    Hello, My Advantage 24 month issue was mature on the 2nd of October. I rang on the 30th of September to make a savings review and they referred my details onto my local branch and they said they'll ring me to set up an appointment. So they rang me the next day but i missed the call, i rang them back but it said the number was not in use and to ring the main branch number, so i did but was put on hold for ages and decided id try again tomorrow. So i did but was just put on hold for ages again. Anyway my account has matured since and i believe it has gone into Variable Rate Call deposit account, i have no idea what this is and i would like to know what my opinions are. Thanks


Comments

  • Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi brendanob13,

    Thanks for your post.

    We're sorry to hear you have experienced difficulties getting in touch with your branch. If you'd like to send us a pm including your full name, branch name and your contact phone number we'd be more than happy to get in touch with the branch for you.

    Thanks
    Tara


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