Audi Vagcom question

hunkydory1

We have a C7 A6 that was at an Audi workshop yesterday. It had a llamda sensor and fuel sensor replaced under warranty.

When we picked up the car yesterday the child lock was disabled. We only discovered this when our two year old son managed to open the door on the dual carraigeway.

We have always had the childlock enabled. My wife and I are certain the childock was active when the car was dropped in to the workshop. We were never told it was disabled when we collected the car. The car has been in a few times in the past for warranty work and we've always noticed things like the aircon are off when we pick up the car (it would always be on on dropping the car off).

Does anyone with a knowledge of vagcom know whether the child lock is disabled or reset when diagnostics are used?

Chimaera

Child lock is a user enabled feature. Check your owner's manual - the information on setting/unsetting it should be in there.

tossy

hunkydory1 wrote: »

We have a C7 A6 that was at an Audi workshop yesterday. It had a llamda sensor and fuel sensor replaced under warranty.

When we picked up the car yesterday the child lock was disabled. We only discovered this when our two year old son managed to open the door on the dual carraigeway.

We have always had the childlock enabled. My wife and I are certain the childock was active when the car was dropped in to the workshop. We were never told it was disabled when we collected the car. The car has been in a few times in the past for warranty work and we've always noticed things like the aircon are off when we pick up the car (it would always be on on dropping the car off).

Does anyone with a knowledge of vagcom know whether the child lock is disabled or reset when diagnostics are used?

Aren't the child lock swtiches not on the drivers door just behind the window swtiches?



As for Air con turned of on collection ? Seriously? most mechanics will turn that off the minute they sit into a car,it creates too much noise and they can't listen for sounds in the engine that might flag a problem.

coylemj

hunkydory1 wrote: »

The car has been in a few times in the past for warranty work and we've always noticed things like the aircon are off when we pick up the car (it would always be on on dropping the car off).

I know how you feel, I dropped a car in for a service recently and when I got it back, they had left the rear centre armrest down.

tossy

coylemj wrote: »

I know how you feel, I dropped a car in for a service recently and when I got it back, they had left the rear centre armrest down.

Animals

hunkydory1

tossy wrote: »

Aren't the child lock swtiches not on the drivers door just behind the window swtiches?



As for Air con turned of on collection ? Seriously? most mechanics will turn that off the minute they sit into a car,it creates too much noise and they can't listen for sounds in the engine that might flag a problem.

Maybe I should rephrase my question.

When vagcom is used, can it turn off functions like the childlock by default?

tossy

hunkydory1 wrote: »

Maybe I should rephrase my question.

When vagcom is used, can it turn off functions like the childlock by default?

Some questions..

Do you have the switches for childlocks like in the picture?
Do these still activate /deactivate the childlock function ?

Childlock wouldn't be turned off be defaultr when using VCDS no.

tossy

OSI wrote: »

Yes. When you replace a part it's common to reset the cars computers to default to remove fault flags and any adjusting the computers did to compensate for the fault.

OPs info is a little vague and i may be wrong but i think that childlocks still work but that when they got their car back someone had just turned them off, VCDS wouldn't do this.

When you replace a part that has a control module or ECU, most electronic parts on modern Audis now do you would have to code it to the car, the only way doing this might effect the childlocks being disabled were if the CCM was re-coded imo, which is unlikely to have happened considering the work the car was in for.

hunkydory1

tossy wrote: »

OPs info is a little vague and i may be wrong but i think that childlocks still work but that when they got their car back someone had just turned them off, VCDS wouldn't do this.

When you replace a part that has a control module or ECU, most electronic parts on modern Audis now do you would have to code it to the car, the only way doing this might effect the childlocks being disabled were if the CCM was re-coded imo, which is unlikely to have happened considering the work the car was in for.

I'm trying to understand why the childlock didn't work yesterday. My wife got a fright.

We are adamant the childlock was enabled handing the car in. Both sides were disabled i.e. the lights were off for both doors when we got the car back. Either it was disabled when the new parts were coded, the technician turned them off (why??) or there is a fault with the childlock mechanism. We have to get this sorted. It's too serious a matter to leave it unresolved.

And before anyone else bothers to make a joke about the air con being off, I mentioned it as an example of a module that may also resets itself to 'off' when vagcom is used on the car.

hunkydory1

If vagcom was plugged in again, could we see a log of what was reset when vagcom was last used?

Toyotafanboi

or maybe someone accidentally hit the button? maybe they disconnected the battery while they were working with electrical and fuel components which would be sensible and it auto reset after that.

i appreciate it "could" have been a serious incident, fortunately it wasn't. however, blowing a fuse with your Audi dealer now will get you nothing, of that i would be sure. the best thing you can take from this now is to remember to check the buttons are illuminated when you pop the kids in the car, just to be sure. nothing is foolproof.

hunkydory1

Toyotafanboi wrote: »

or maybe someone accidentally hit the button? maybe they disconnected the battery while they were working with electrical and fuel components which would be sensible and it auto reset after that.

i appreciate it "could" have been a serious incident, fortunately it wasn't. however, blowing a fuse with your Audi dealer now will get you nothing, of that i would be sure. the best thing you can take from this now is to remember to check the buttons are illuminated when you pop the kids in the car, just to be sure. nothing is foolproof.

Your explanation about the battery being disconnected and it auto resetting makes sense.

However, I think a simple word from the service staff that the battery was disconnected and that the childlock may need to be turned on again would be a simple and sensible thing to do. In fairness there were two child seats in the back. It'll only take one serious incident for it to become common practice.

hunkydory1

OSI wrote: »

You can hardly expect them to take note off every setting and switch on every car when it comes in to make sure it's the same going out.

I disagree. A company policy of a simple sentence at handover would be good practice. Childlock is a safety feature that should not be disabled without the customers knowledge.

jca

Whoever was driving the car is responsible. Stop trying to blame someone else for the drivers error. How hard is it to look down at the window switches? Were you driving and got a roasting from the missus? Oh the joys of marriage....

tossy

hunkydory1 wrote: »

I'm trying to understand why the childlock didn't work yesterday. My wife got a fright.

We are adamant the childlock was enabled handing the car in. Both sides were disabled i.e. the lights were off for both doors when we got the car back. Either it was disabled when the new parts were coded, the technician turned them off (why??) or there is a fault with the childlock mechanism. We have to get this sorted. It's too serious a matter to leave it unresolved.

And before anyone else bothers to make a joke about the air con being off, I mentioned it as an example of a module that may also resets itself to 'off' when vagcom is used on the car.

The child lock worked you just failed to notice it wasn't 'enabled', that could be for a whole host of reasons as pointed out,battery disconnected (maybe) or mechanic just hit the buttons (likely) it would have NOTHING to do with any VCDS scan especially seeing as the car was in for work that had nothing to with any of the central electrics.

You can't check on what was reset the last time VCDS was used on the car.

I think you are seriously making a mountain out of a molehill here, i don't say that to cause offence or ridicule just my honest opinion.

ironclaw

hunkydory1 wrote: »

I disagree. A company policy of a simple sentence at handover would be good practice. Childlock is a safety feature that should not be disabled without the customers knowledge.

Thats honestly the craziest thing I have ever heard. Its people, like yourself, that make working in the retail and service sector impossible in Ireland.

If you are that concerned, you possibly can enable the doors to lock when you start moving. Its a fairly common feature. Or perhaps teach the child to not play with the doors. And on that note, I've yet to find a child that can open a car door, fully, on a dual carriageway at speed. Or at any speed for that matter. I suggest you try it yourself. The force required to open a car door outwards at any speed is actually fairly immense. And then try fall out, which you can't, because you are strapped in. As is your child, in a what is effectively a three point racing harness. The door could completely fall off and they would be just dandy I can assure you.

Mountain out of a mole hill.

jca

Looks the the annoyed missus took his 3g dongle.....:)

scwazrh

hunkydory1 wrote: »

I disagree. A company policy of a simple sentence at handover would be good practice. Childlock is a safety feature that should not be disabled without the customers knowledge.

Or you could argue that when your car has been in someone else possession for a period of time , it is your responsibility to make sure that nothing has been changed from when you left it .

I have a habit of taking the handbrake off before i start the car, I once started it and it jerked forward and damaged the bumper of the wall it was parked against.Turned out it was my fault for not checking if it was in neutral and not my wife's fault for leaving it in gear..