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Smart Cover fault

  • 01-10-2014 10:10am
    #1
    CantGetNoSleep
    Registered Users, Registered Users 2 Posts: 7,300 ✭✭✭


    I've a Smart Cover on an iPad Air and it's coming apart after about 10 months normal use. Is this covered by any guarantee? Does anyone know where I would return it to? I would expect an official cover costing 39e to last a bit longer


Comments

  • #2
    Zcott
    Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    I don't think so, they're not great covers and don't last forever.


  • #3
    CantGetNoSleep
    Registered Users, Registered Users 2 Posts: 7,300 ✭✭✭CantGetNoSleep


    I'll post it back to them and see what happens


  • #4
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    Did you ring Apple about it?


  • #5
    CantGetNoSleep
    Registered Users, Registered Users 2 Posts: 7,300 ✭✭✭CantGetNoSleep


    whiterebel wrote: »
    Did you ring Apple about it?

    Not yet, where would I find the number?


  • #6
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    CantGetNoSleep wrote: »
    Not yet, where would I find the number?

    On their website, in the support section.


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  • #7
    mad muffin
    Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    I have my Smart Cover for my iPad 3 since launch. Still in great shape.


  • #8
    CantGetNoSleep
    Registered Users, Registered Users 2 Posts: 7,300 ✭✭✭CantGetNoSleep


    mad muffin wrote: »
    I have my Smart Cover for my iPad 3 since launch. Still in great shape.

    Yeah you'd expect it to last that long though


  • #9
    squonk
    Registered Users, Registered Users 2 Posts: 9,990 ✭✭✭squonk


    I've had mine on my iPad Air for about 11 months. I just noticed the other day that the inner lining on one side of the hinge is just starting to come away. That's always been a common problem on SmartCovers that I've seen. It does get daily use alright and it'll last quite a bit longer but it's par for the course I'm afraid.


  • #10
    CantGetNoSleep
    Registered Users, Registered Users 2 Posts: 7,300 ✭✭✭CantGetNoSleep


    To be fair to Apple they replaced this without any debate when I called. They asked me to post the old one back, but I have already received an email saying they received it, but I didn't post it yet. Should I just not bother sending it back in that case?


  • #11
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    They'd probably like to test it to see if there is a problem with the design.


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