Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

HTC One M7 Camera Pink Tint

Options
  • 27-09-2014 12:59pm
    #1
    Ardennes1944
    Registered Users Posts: 9,238 ✭✭✭


    I know there was a big issue with the camera on the M7 having a strong pink/blue/purple tint from the camera in low light.

    Has anyone here had any success from HTC with getting it repaired free?


Comments

  • Options
    #2
    antodeco
    Registered Users, Subscribers Posts: 13,426 ✭✭✭✭antodeco


    I've only noticing mine beginning to show it. Its a pre-release model that I have and I never noticed it before I did the most recent update. It's actually really annoying me now.


  • Options
    #3
    Ardennes1944
    Registered Users Posts: 9,238 ✭✭✭Ardennes1944


    Ive had mine since last July, noticed it after about 4months, camera is totally unuseable when its any bit dark and wont focus properly during daytime.
    I was planning on getting a new phone but it seems some people in the UK have had upgraded camera firmware installed for free, gonna ring HTC ireland Monday


  • Options
    #4
    Kenny Logins
    Registered Users Posts: 9,061 ✭✭✭Kenny Logins


    I had a HTC camera failure a while back, they sent a courier to pick it up and repaired it under warranty. Give them a a call for sure.


  • Options
    #5
    waynegalway
    Registered Users Posts: 1,684 ✭✭✭waynegalway


    Kenny Logins wrote: »
    I had a HTC camera failure a while back, they sent a courier to pick it up and repaired it under warranty. Give them a a call for sure.

    Same. Took a few weeks to come back repaired (service centres in Ireland are not qualified for camera repair so it has to go to the UK), but it's been perfect ever since.


  • Options
    #6
    Ardennes1944
    Registered Users Posts: 9,238 ✭✭✭Ardennes1944


    Seems the warranty is only 1 year so Id have to pay for the repair which Im not gonna do as it doesnt bother me that much


  • Advertisement
  • Options
    #7
    Kenny Logins
    Registered Users Posts: 9,061 ✭✭✭Kenny Logins


    Ardennes1944 wrote: »
    Seems the warranty is only 1 year so Id have to pay for the repair which Im not gonna do as it doesnt bother me that much

    Who said that, HTC or the retailer?


  • Options
    #8
    waynegalway
    Registered Users Posts: 1,684 ✭✭✭waynegalway


    Pretty sure the EU legislation says it should have a 2 year warranty


  • Options
    #9
    neacy69
    Registered Users Posts: 2,823 ✭✭✭neacy69


    Anyone got an example of the "pink hue" I never noticed it before but since reading this i think i can see it in my photos but i could just be paranoid....

    Also, i'm pretty sure the manufacturers warranty is 2 years as per EU legislation...


  • Options
    #10
    waynegalway
    Registered Users Posts: 1,684 ✭✭✭waynegalway


    I recorded a video of mine before I sent it away, for evidence! There's a link to youtube below showing the issues that I had....


    http://youtu.be/B9ais-q9eg0


Advertisement