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HTC One M7 Camera Pink Tint

  • 27-09-2014 11:59am
    #1
    Ardennes1944
    Registered Users, Registered Users 2 Posts: 9,238 ✭✭✭


    I know there was a big issue with the camera on the M7 having a strong pink/blue/purple tint from the camera in low light.

    Has anyone here had any success from HTC with getting it repaired free?


Comments

  • #2
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,631 ✭✭✭✭antodeco


    I've only noticing mine beginning to show it. Its a pre-release model that I have and I never noticed it before I did the most recent update. It's actually really annoying me now.


  • #3
    Ardennes1944
    Registered Users, Registered Users 2 Posts: 9,238 ✭✭✭Ardennes1944


    Ive had mine since last July, noticed it after about 4months, camera is totally unuseable when its any bit dark and wont focus properly during daytime.
    I was planning on getting a new phone but it seems some people in the UK have had upgraded camera firmware installed for free, gonna ring HTC ireland Monday


  • #4
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    I had a HTC camera failure a while back, they sent a courier to pick it up and repaired it under warranty. Give them a a call for sure.


  • #5
    waynegalway
    Registered Users, Registered Users 2 Posts: 1,684 ✭✭✭waynegalway


    Kenny Logins wrote: »
    I had a HTC camera failure a while back, they sent a courier to pick it up and repaired it under warranty. Give them a a call for sure.

    Same. Took a few weeks to come back repaired (service centres in Ireland are not qualified for camera repair so it has to go to the UK), but it's been perfect ever since.


  • #6
    Ardennes1944
    Registered Users, Registered Users 2 Posts: 9,238 ✭✭✭Ardennes1944


    Seems the warranty is only 1 year so Id have to pay for the repair which Im not gonna do as it doesnt bother me that much


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  • #7
    Kenny Logins
    Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    Ardennes1944 wrote: »
    Seems the warranty is only 1 year so Id have to pay for the repair which Im not gonna do as it doesnt bother me that much

    Who said that, HTC or the retailer?


  • #8
    waynegalway
    Registered Users, Registered Users 2 Posts: 1,684 ✭✭✭waynegalway


    Pretty sure the EU legislation says it should have a 2 year warranty


  • #9
    neacy69
    Registered Users, Registered Users 2 Posts: 2,823 ✭✭✭neacy69


    Anyone got an example of the "pink hue" I never noticed it before but since reading this i think i can see it in my photos but i could just be paranoid....

    Also, i'm pretty sure the manufacturers warranty is 2 years as per EU legislation...


  • #10
    waynegalway
    Registered Users, Registered Users 2 Posts: 1,684 ✭✭✭waynegalway


    I recorded a video of mine before I sent it away, for evidence! There's a link to youtube below showing the issues that I had....


    http://youtu.be/B9ais-q9eg0


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