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Diginet traffic read failure message

  • 25-09-2014 9:52pm
    #1
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭


    Anyone else got this or had it in the past?
    Unfortunately the system is unable to verify your identify. Please call our support line on 1918 to obtain your traffic statistics.


Comments

  • #2
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    Harry Palmr wrote: »
    Anyone else got this or had it in the past?

    Hi Harry

    I too have got this on my Metro account. What are they playing at I wonder?


  • #3
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    I had wondered if it was a tech failure on the local transmitter but clearly not the case (I'm in Waterford City).


  • #4
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    Harry

    I'm on the Naas transmitter. So it looks like it is a system wide issue unless those on DSL or fibre still have it.

    What are your speeds like from the Waterford Transmitter?

    Regards


  • #5
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Its working at the maximum for my package - (I'm on Metro) and the speed is consistent.


  • #6
    darjeeling
    Registered Users, Registered Users 2 Posts: 962 ✭✭✭darjeeling


    Me too, for the last week, in Dublin.


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  • #7
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Well I hope they waive any throttling as they are not telling us what's going on! :)


  • #8
    darjeeling
    Registered Users, Registered Users 2 Posts: 962 ✭✭✭darjeeling


    It's working again now, at least for me.


  • #9
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    I'll second that. It is working for me also.


  • #10
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Likewise, and I bet we never find out why.


  • #11
    darjeeling
    Registered Users, Registered Users 2 Posts: 962 ✭✭✭darjeeling


    Harry Palmr wrote: »
    Likewise, and I bet we never find out why.

    I mailed them over the weekend to point out the problem and ask what might be causing it and, though it was fixed by this morning, I've not had any email response to say what was the cause.


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  • #12
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Bump! same again - daily stats available, but nothing on the main mytraffic.digiweb.ie/ page. Been like this for a week at least


  • #13
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    I just tweeted them, as the site does not work for me at all for the last few weeks. Awaiting response.


  • #14
    DVD-Lots
    Registered Users, Registered Users 2 Posts: 686 ✭✭✭DVD-Lots


    Same issue here in Athlone. Not worrying though as it's now unlimited (500GB) anyways. Wondering are they scrapping the cap altogether?


  • #15
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Got a reply - aware of it and any traffic over set limits will be disregarded - so fill yer boots! :D


  • #16
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Gone entirely now!
    Error 404: File Not Found

    Parallels® H-Sphere

    The requested page is not found. This may happen due to the following reasons:
    Page or file is outdated, renamed, moved, or does not exist.
    You typed the address incorrectly, like http://www.example.com/pgae.html instead of http://www.example.com/page.html


  • #17
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    I just checked the Digiweb traffic site and it seems to be back up. However there is no usage listed, as Digiweb are allowing unlimited usage until end of January.

    As for their main page http://www.digiweb.ie no browser what so ever can access it. I asked about this on their twitter feed and got no reply. If anyone did ask and got a response, what did they say.


  • #18
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Its up here, but directs out to a sessioned page it seems: http://www.digiweb.ie/#sthash.Ua6XTLpt.dpbs


  • #19
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    Just to update Digiweb are now offering "unlimited" traffic allowance on the majority of the plans they offer with the following exceptions.

    Metro Starter, Fibre Broadband Lite and all Satellite plans.

    With this happening there will be no need for the traffic monitor unless of course you are a customer using the services listed above.

    Further information can be got from http://www.digiweb.ie.


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