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Can i watch Sky go on iphone?

  • 18-09-2014 2:49pm
    #1
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭


    Tried getting sky go via my iphone4...downloaded sky go app and signed in but when i click on 'watch' it gives me a message as unavailable video.. My first time trying sky go so maybe it doesn't work on iphone in ireland or something????


Comments

  • #2
    mightybashful
    Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭mightybashful


    Any other devices linked to your account with sky go running?


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Is your iPhone jailbroken? If so it won't work.


  • #4
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    mightybashful wrote: »
    Any other devices linked to your account with sky go running?

    Nothing else linked!


  • #5
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    Karsini wrote: »
    Is your iPhone jailbroken? If so it won't work.

    Dunno if it is or not, any way of knowing in phone? Thanks!


  • #6
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,841 ✭✭✭lertsnim


    What was the exact message? Some streams wont work here, ie. ITV channels


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  • #7
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    lertsnim wrote: »
    What was the exact message? Some streams wont work here, ie. ITV channels

    Message states...video unavailable,you will need to be a sky customer with the relevant pack to watch this channel....i have the full package with sky and can log in on sky go etc but when i press 'watch' this message appears!


  • #8
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,841 ✭✭✭lertsnim


    If you are using the correct account details and still getting that error you will need to contact sky.


  • #9
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    lertsnim wrote: »
    If you are using the correct account details and still getting that error you will need to contact sky.

    Yeah account details are correct as i'm able to log in to that point...might look up this jailbreak crack before I contact sky. Thanks


  • #10
    SureYWouldntYa
    Registered Users, Registered Users 2 Posts: 7,799 ✭✭✭SureYWouldntYa


    Are you the only one with access to your Sky Go details ? Only 2 devices can be registered with a Sky account. I had it myself on my own phone and laptop, which then meant my brother couldn't use it on his XBox.

    You can change what devices can use your Sky Go account once a month


  • #11
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    major deegan wrote: »
    Yeah account details are correct as i'm able to log in to that point...might look up this jailbreak crack before I contact sky. Thanks

    If you don't know, then your phone probably isn't jailbroken.


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  • #12
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    SureYWouldntYa wrote: »
    Are you the only one with access to your Sky Go details ? Only 2 devices can be registered with a Sky account. I had it myself on my own phone and laptop, which then meant my brother couldn't use it on his XBox.

    You can change what devices can use your Sky Go account once a month
    Yeah just me,first time tryin to get it!


  • #13
    efb
    Closed Accounts Posts: 35,514 ✭✭✭✭efb


    Don't pick ITV try sky news


  • #14
    efb
    Closed Accounts Posts: 35,514 ✭✭✭✭efb


    Have you allowed data download and location settings on?


  • #15
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    efb wrote: »
    Have you allowed data download and location settings on?

    Location settings on , is it cellular data you mean? I switch that off if i'm in wifi.
    Tried it with both on and same crack!


  • #16
    evilivor
    Registered Users, Registered Users 2 Posts: 2,613 ✭✭✭evilivor


    What version of the app are you using and what IOS?

    The app got upgraded to 4.2.4 this week (for IOS8) and that may be causing some issues depending on your phone's settings.


  • #17
    major deegan
    Registered Users, Registered Users 2 Posts: 222 ✭✭major deegan


    evilivor wrote: »
    What version of the app are you using and what IOS?

    The app got upgraded to 4.2.4 this week (for IOS8) and that may be causing some issues depending on your phone's settings.

    Ios 7 (iphone4)...only downloaded the sky go app yesterday so i'm assuming it's the latest one!


  • #18
    evilivor
    Registered Users, Registered Users 2 Posts: 2,613 ✭✭✭evilivor


    major deegan wrote: »
    Ios 7 (iphone4)...only downloaded the sky go app yesterday so i'm assuming it's the latest one!

    Have you tried logging in on a computer -that would sort out if it's an account/registration issue or not.

    http://go.sky.com/vod/page/default/home.do


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