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UCD Connect - Cannot Change Password?

  • 12-09-2014 11:39am
    #1
    McSasquatch II
    Closed Accounts Posts: 477 ✭✭


    Howdy! Just wondering if this is a know issue with the system? I can log in no problem, click on the "Student Life" tab and try to follow the "Change Password" link but it gives a "This webpage is not available" message. Tried on Chrome and IE to no avail. Any ideas?


Comments

  • #2
    Maldesu
    Registered Users, Registered Users 2 Posts: 1,416 ✭✭✭Maldesu


    Try it using you SIS account. Log in and go to 'My Profile' at the top of the page.


  • #3
    McSasquatch II
    Closed Accounts Posts: 477 ✭✭McSasquatch II


    Thanks for the reply. Meant to say I had tried that already - it only desynchronises both passwords; it leaves the Connect password unchanged, as my D.O.B.


  • #4
    SirLemonhead
    Registered Users, Registered Users 2 Posts: 2,013 ✭✭✭SirLemonhead


    try from selfpass.ucd.ie


  • #5
    McSasquatch II
    Closed Accounts Posts: 477 ✭✭McSasquatch II


    Thanks Sir L. Tried there, but like the other one, it's coming up as "This webpage is not available".


  • #6
    ciel123
    Registered Users, Registered Users 2 Posts: 2 ✭ciel123


    Hi, i have met the same problem as yours. have you solved the problem of changing the connect password? I need some advice. Thank you


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  • #7
    dubred
    Registered Users, Registered Users 2 Posts: 111 ✭✭dubred


    ciel123 wrote: »
    Hi, i have met the same problem as yours. have you solved the problem of changing the connect password? I need some advice. Thank you

    If you are only experiencing this today, there was a power outage which may still be causing problems - http://ucdestates.ie/blog/2015/09/12/esb-power-outage-affecting-ucd/.

    The recommended way to change your password is to go to http://www.ucd.ie/connect/ and click on the Change Password button.


  • #8
    ciel123
    Registered Users, Registered Users 2 Posts: 2 ✭ciel123


    Thank you so much. But I cannot get access to the web you have given me.I am in Shenzhen,China now. I wonder if I need a proxy server from the UCD to get into the web.


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