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Going Paperless Billing

  • 10-09-2014 10:46pm
    #1
    kiersm
    Registered Users, Registered Users 2 Posts: 344 ✭✭


    A few months ago I went eFibre and when I did that I lost my online services from Eircom, now that these have finally been restored after several months I now find that I am no longer eligible for paperless billing without a Direct Debit.  I did not need this previously when I was paperless billing prior to my upgrade to eFibre so why is it no longer available to me?


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    kiersm wrote: »
    A few months ago I went eFibre and when I did that I lost my online services from Eircom, now that these have finally been restored after several months I now find that I am no longer eligible for paperless billing without a Direct Debit.  I did not need this previously when I was paperless billing prior to my upgrade to eFibre so why is it no longer available to me?
    Sorry to hear this kiersm

    I was unaware that this was the case but I'll check to see if I can get clarification and get back to you as soon as I have more information.

    Al


  • #3
    kiersm
    Registered Users, Registered Users 2 Posts: 344 ✭✭kiersm


    Thanks


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    kiersm wrote: »
    Thanks
    No worries kiersm

    Hopefully I'll have more information soon

    Al


  • #5
    kiersm
    Registered Users, Registered Users 2 Posts: 344 ✭✭kiersm


    eircom: Alan wrote: »
    kiersm wrote: »
    Thanks
    No worries kiersm

    Hopefully I'll have more information soon

    Al
    Have you an update on this issue for me?


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