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Camshaft sensor position

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  • 04-09-2014 5:38pm
    #1
    Dermot224
    Registered Users Posts: 186 ✭✭


    Hi, I brought my 2012 vw golf 1.2 TSI for service (VW Garage).I was told there was an error stored relating to camshaft position sensor. They wanted €120 to do a software update to clear problem. This sounds dodgy. Why would software cost this amount when car already in garage and hooked up to their diagnostic equipment. How do they know there is nothing wrong with sensor.Car running fine by the way so told them not to do update. Any body heard of this kind of solution before?. I have a limited knowledge of cars.


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    #2
    mickdw
    Registered Users Posts: 23,320 ✭✭✭✭mickdw


    Dermot224 wrote: »
    Hi, I brought my 2012 vw golf 1.2 TSI for service (VW Garage).I was told there was an error stored relating to camshaft position sensor. They wanted €120 to do a software update to clear problem. This sounds dodgy. Why would software cost this amount when car already in garage and hooked up to their diagnostic equipment. How do they know there is nothing wrong with sensor.Car running fine by the way so told them not to do update. Any body heard of this kind of solution before?. I have a limited knowledge of cars.

    On a 12 car, that's taking the piss imo.
    I think its part of service procedure that they must check for available software updates and apply them to the car.
    Certainly, I've never paid for a software update and I've had a good few on my audi both inside and outside warranty.


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    #3
    bazz26
    Registered Users Posts: 51,185 ✭✭✭✭bazz26


    Shouldn't a 2012 VW still be under the 3 year warranty?


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    #4
    mickdw
    Registered Users Posts: 23,320 ✭✭✭✭mickdw


    bazz26 wrote: »
    Shouldn't a 2012 VW still be under the 3 year warranty?
    Was it not 2 year?


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    #5
    Dermot224
    Registered Users Posts: 186 ✭✭Dermot224


    Car is 5 months past its 2 year warranty


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    #6
    mullingar
    Registered Users Posts: 5,341 ✭✭✭mullingar


    Yet another reason to not buy a VAG. That should be done FOC if you have a service history with them. Bad form


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    #7
    mickdw
    Registered Users Posts: 23,320 ✭✭✭✭mickdw


    Dermot224 wrote: »
    Car is 5 months past its 2 year warranty

    Vw make a point of saying that main dealer servicing is the only way you can avail of any updates that come on stream for type car.
    Don't pay for it. Demand it.


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    #8
    MuppetCheck
    Registered Users Posts: 11,866 ✭✭✭✭MuppetCheck


    I've had good will a year out of warranty. If they won't apply for it then find a dealer that will.


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    #9
    Dermot224
    Registered Users Posts: 186 ✭✭Dermot224


    What I cant understand is how a problem with the sensor can be fixed by a software update.
    Why are they not telling me I need to replace sensor or even worse why are they not telling me there is a problem with timing. If there is no serious problem why bother with update when car seems to be running fine?


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    #10
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    I hope it isn't the dreaded stretched timing chain issue and vw are stalling for time.


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    #11
    PADRAIC.M
    Registered Users Posts: 2,186 ✭✭✭PADRAIC.M


    €120 for a software update on a car less than 2 years old!is it still in warranty? I'd be ringing customer care!? Toyota do these for free as part of a general service!


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    #12
    George Dalton
    Registered Users Posts: 5,728 ✭✭✭George Dalton


    Dermot224 wrote: »
    What I cant understand is how a problem with the sensor can be fixed by a software update.
    Why are they not telling me I need to replace sensor or even worse why are they not telling me there is a problem with timing. If there is no serious problem why bother with update when car seems to be running fine?

    This is obviously speculation on my part but I would guess that the software update probably consists of changing certain parameters to allow for more timing chain stretch before running issues and fault code become apparent.


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    #13
    alias no.9
    Registered Users Posts: 6,289 ✭✭✭alias no.9


    George Dalton wrote: »
    This is obviously speculation on my part but I would guess that the software update probably consists of changing certain parameters to allow for more timing chain stretch before running issues and fault code become apparent.

    It's hard to think of anything else that can be achieved through software other than masking the issue. If that's what they're doing, it's devious in the extreme, to charge a customer money for doing it is outrageous.


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    #14
    SteelyDanJalapeno
    Registered Users Posts: 14,252 ✭✭✭✭SteelyDanJalapeno


    Not to worry you, but I had a similar fault code and I'm picking my 08 VW TSI up today after a timing chain swap as the old* one stretched.

    1400 bill.

    I'd go look for a 2nd opinion while VW might still cover you.


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    #15
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    George Dalton wrote: »
    This is obviously speculation on my part but I would guess that the software update probably consists of changing certain parameters to allow for more timing chain stretch before running issues and fault code become apparent.

    I'd say you're spot on there. Typical vw, cure the symptoms and not the disease.


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    #16
    George Dalton
    Registered Users Posts: 5,728 ✭✭✭George Dalton


    TiltedBrain wrote: »
    Not to worry you, but I had a similar fault code and I'm picking my 08 VW TSI up today after a timing chain swap as the old* one stretched.

    1400 bill.

    I'd go look for a 2nd opinion while VW might still cover you.

    Why did you decide to go with the main dealer in the end, out of interest?


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    #17
    Dermot224
    Registered Users Posts: 186 ✭✭Dermot224


    I am getting worried now. Where is the best place to find an admission by vw that there was a problem with timing chain. I cant find anything on internet except an article in german


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    #18
    SteelyDanJalapeno
    Registered Users Posts: 14,252 ✭✭✭✭SteelyDanJalapeno


    George Dalton wrote: »
    Why did you decide to go with the main dealer in the end, out of interest?

    Ease of mind I suppose, out of personal experience I have a bad experience with a big job before and been left heavily out of pocket, I'm hoping they can stand over any work done without much argument if it goes south.

    I also hope that having the history of it VW replaced will ease any future sales questions, they also gave me a nice Seat Exeo free till its back.


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    #19
    SteelyDanJalapeno
    Registered Users Posts: 14,252 ✭✭✭✭SteelyDanJalapeno


    Dermot224 wrote: »
    I am getting worried now. Where is the best place to find an admission by vw that there was a problem with timing chain. I cant find anything on internet except an article in german

    Not sure if its the same engine?

    http://www.adamlewin.co.uk/vw-mk5-golf-tsi-engine-timing-chain-problem/


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    #20
    George Dalton
    Registered Users Posts: 5,728 ✭✭✭George Dalton


    TiltedBrain wrote: »
    Ease of mind I suppose, out of personal experience I have a bad experience with a big job before and been left heavily out of pocket, I'm hoping they can stand over any work done without much argument if it goes south.

    I also hope that having the history of it VW replaced will ease any future sales questions, they also gave me a nice Seat Exeo free till its back.

    Thanks. We are always trying to figure out ways of enticing people out of main dealer workshops so any insight is valuable :)


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    #21
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    George Dalton wrote: »
    Thanks. We are always trying to figure out ways of enticing people out of main dealer workshops so any insight is valuable :)

    If (when) it happens to me I know who'll be doing my car and it ain't going to be a main dealer... Expect a pm George when I see the dreaded orange light.


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