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cannot move to mailbox trash

  • 04-09-2014 01:32PM
    #1
    Yurple
    Registered Users, Registered Users 2 Posts: 353 ✭✭


    Hi,

    Setup emails and working great on thunderbird and on iphone BUT when when swiping a message and clicking delete it says:

    "Unable to move message"

    "The message could not be moved to the mailbox trash"

    ---


    It does get deleted from the phone but stays in the inbox of the mail account. If it's the other way around: delete from mail account... then its also deleted from phone. Thats perfect to keep everything tidy.

    Any body know a solution?


Comments

  • #2
    janeparker
    Registered Users, Registered Users 2 Posts: 145 ✭✭janeparker


    It seems a synchronization issue with iPhone. Kindly rectify the settings with gadget as soon possible.

    After resolving bad settings, you would be able to perform required operation with email application.


  • #3
    mneylon
    Registered Users, Registered Users 2 Posts: 7,742 ✭✭✭mneylon


    Hi

    If you're still having issues please contact our helpdesk with details so we can investigate: 
    https://help.blacknight.com/home

    Michele

    Blog | Tweets



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