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Website Not Responsive

  • 27-08-2014 01:13PM
    #1
    Registered Users, Registered Users 2 Posts: 268
    ✭✭


    Hi guys,
    I hope I'm posting in the right forum, if not apologies. I have set up a supporters website and the problem I'm having is when some people are viewing it on mobile the website is not responsive. I have the responsive option ticked in the theme and I also have jetpack installed and the mobile theme enabled in that.

    Have any of you come across this before? I wonder should I install a specific plug-in for responsive mobile theme?

    Can't post a link but this is the site, mayoclub51.com

    Any help at all will save my sanity!

    Thanks.


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Comments

  • Registered Users, Registered Users 2 Posts: 1,991 Ziycon
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    What CMS are you using?


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    Ziycon wrote: »
    What CMS are you using?

    Wordpress.
    I wonder would it be a conflict between the themes responsive and the jetpack plug-in?


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
    ✭✭


    I've tested the site using quirktools.com/screenfly/ and its not responsive on any device tested.


  • Moderators, Society & Culture Moderators Posts: 17,643 Graham
    Mod ✭✭✭✭


    Wordpress.
    I wonder would it be a conflict between the themes responsive and the jetpack plug-in?

    Turn off all the plugins, check the responsiveness.

    Turn each plugin back on, one at a time. Check responsiveness after each plugin is re-enabled.


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    Thanks Graham, I'll try that.


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  • Closed Accounts Posts: 9,700 tricky D
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    In addition or parallel to the above...

    At a glance, in the css there's a few width: 1100px; being used which would probably better as max-width: 1100px;

    In Firebug, I changed the css property to max-width for the header image and it, the header only, resized correctly but the 1100px width still applied further down the page so it's likely more width to max-width changes are needed and the crest [ http://mayoclub51.com/wp-content/uploads/2014/05/Tab-Icon-clear-background.png ] distorted itself.


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    Thanks tricky D, I'll need to digest that info!


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    Thanks tricky D, I'll need to digest that info!

    I checked the header image and it is 1100px width which the (Mantra) theme dictates is the widest to use. Would it be this that's causing the issue I wonder? CSS I'm afraid is beyond me (at the moment) I'll probably need to learn a bit of it.


  • Closed Accounts Posts: 9,700 tricky D
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    Don't think so, it resized fine for me, though I didn't check to see how that was handled.


  • Registered Users, Registered Users 2 Posts: 6,615 daymobrew
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    You could also ask on the theme's support forum.


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  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    I should have mentioned also that I have my own personal website with the same theme and all similar plugins. I don't have any problem with my own site, all the settings are the same between the two. I just cannot figure it out. Thanks for all help guys, and sorry again for troubling you.


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    Just an update,

    I disabled the mobile responsive module in jetpack and it seems to have worked to a certain degree. The homepage does not resize to the device screen size but when you click on one of the posts then the post looks fine. I'll keep trying to find out what the problem is and will post updates here.


  • Registered Users, Registered Users 2 Posts: 558 Gipo3
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    It must be the 'Curse'!!


  • Registered Users, Registered Users 2 Posts: 268 Mayo Club 51
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    Ahhhh "the curse"
    That must be it!


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