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Misleading Email From UCD Sport and Fitness

  • 27-08-2014 10:52AM
    #1
    UCDCritic
    Closed Accounts Posts: 272 ✭✭


    I got an email from UCD sport and fitness were they are offering gym and pool membership for €89

    This is misleading because we already have access to the gym when we pay our student centre levy fee.

    The fee of €89 is for access to the pool only (Which we should have for free) so they should not make it appear as though the €89 is for the gym as well.

    It also says my membership is going to expire, again misleading because so long as I pay the student centre levy fee my membership will not expire. And I never had membership for the pool in the first place.


Comments

  • #2
    ironclaw
    Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭ironclaw


    At least post the text of the email if you are going to complain about it. I assume, and I don't have the email, but its for access at all times as opposed to the restricted student times which is fair enough.


  • #3
    [Deleted User]
    Posts: 8,717 ✭ [Deleted User]


    UCDCritic wrote: »
    It also says my membership is going to expire, again misleading because so long as I pay the student centre levy fee my membership will not expire.

    Your gym member expires on the 31st August until you pay the levy.


  • #4
    UCDCritic
    Closed Accounts Posts: 272 ✭✭UCDCritic


    Below is a cut and paste of the text.
    The text is structured to make you believe you have to pay the €89 to get access to the gym.



    I hope that you have enjoyed your membership with UCD Sport & Fitness and have taken full advantage of our 50m pool, tepidarium, state of the art gym. and free fitness classes.



    Your current Student Swim & Gym Membership/Student Gym Membership will expire on 31st August 2014.



    This year I have some great news for you...



    Register for a student Gym & Swim membership before August 31st for only €89 (normally €99).



    In order to renew your membership please click on the following link. But hurry I can only hold this offer open until August 31st.



    www.ucd.ie/sportandfitness/stumembership



    If you have any queries please consult the above link or alternatively contact reception on 716 3800.



    Kind Regards,



    UCD Sport & Fitness


  • #5
    ironclaw
    Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭ironclaw


    Hardly misleading to be honest. If you are parting with money or considering joining a gym, you'll be sure to read the T&C's:

    http://www.ucd.ie/sportandfitness/membership/ucdstudentmembership/studentmembershipagreementconditions/

    What I can't see for sure, and to be fair could be misleading, is if you are still allowed access in the off peak hours merely for being a student. Are they ending that perhaps?


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