Onkyo HDMI board repair?

georgewickstaff

Hi,

Have to get my Onkyo TX-NR609 repaired as it has developed a HDMI board problem.

To send to Genserve am getting quoted £50.00 carriage, £72.00 repair and Onkyo will supply the part as a goodwill gesture.

Definitely nowhere in Ireland that can repair for me?

Many thanks
GW

akaSol

georgewickstaff wrote: »

Hi,

Have to get my Onkyo TX-NR609 repaired as it has developed a HDMI board problem.

To send to Genserve am getting quoted £50.00 carriage, £72.00 repair and Onkyo will supply the part as a goodwill gesture.

Definitely nowhere in Ireland that can repair for me?

Many thanks
GW

Thats a cheap repair. The last Onkyo I seen was faulty HDMI on an 8xx, which was £250 excluding shipping and service.
Sadly Onkyo have the worst track record for HDMI failure...

>Sol

guerito

Currently having the exact same problem. How old is your unit? HDMI board is a common fault and Onkyo have extended the warranty period if it fails. Put your serial number in on this link and it'll tell you if you're covered http://www.uk.onkyo.com/en/articles/customer-care-program-119261.html (take the last letter off the s/n).

My 509 is two years, five months old and they're covering it.

georgewickstaff

Hi, probably about the same. The only issue I had was that I bought it off a chap on Ebay. It failed shortly after.

Genserve have told me Onkyo will pay for repair, parts and carriage now!

Chuffed.

georgewickstaff

Couple of weeks lead time, just waiting on the HDMI board to arrive.

Not sure where they order them from but apparently will take 2 weeks to come in, then test and repair. Never realised how bad the speakers on the TV were until i tried to play some tunes this morning.

And to add insult to injury I have noticed some pink banding on the Samsung PS50 tv. Ah FFS!!!

emo72

i have an onkyo 607 receiver and it has failed on some of the hdmi outputs. put the details in and it said im not covered. i wonder why. purchased new in 2009

Mike Litoris

Awesome, thanks for the link. Mines been acting up for ages. I have to arrange the hdmi lead so it puts pressure on the socket/board for it to work. Seems like a lose connection or something on the hdmi board but hopefully its the same issue and is covered. Bought it in 2010.

emo72

Mike Litoris wrote: »

Awesome, thanks for the link. Mines been acting up for ages. I have to arrange the hdmi lead so it puts pressure on the socket/board for it to work. Seems like a lose connection or something on the hdmi board but hopefully its the same issue and is covered. Bought it in 2010.

did you enter your serial number in? they said there was no recall for mine even though mine has a bad hdmi fault.

micosoft

Have an Onkyo 908 that had the failure. Year out of warrenty (four years old) and they collected, repaired and returned free of charge....

RozDev

Repaired mine myself, following the repair video posted on Utube Quite an easy fix in the end, just need a bit of patience!

Would post the link, but unfortunately as a new user it won't let me post anything??

MiCr0

there's a 50 post requirement on posting a link - best bet is to post the details and some helpful mod might fix the url for you :-)

RozDev

Thanks Micro