Laptop is still slow after factory reset

Mister Jingles

Laptop: Samsung RV511, Intel Core i3, Windows 7.

Antivirus: AVG free up until last week then Avast Free. Just downloaded Malwarebytes tonight so going to give that ago.

Also had CCleaner which used to be great but not so much now.

Main Browser: Chrome

This is my second time that I've had to reset my laptop back to its original factory state and still hardly any improvement.

Common faults that occur would be freezing in many different fourms, even adjusting the volume there can be up to a minute delay/lag. Not connecting to internet properly and slow to start up and shut down.

My main reason for resetting it was because of the internet connection problems, diagnostic reports were telling my that the problem was the DNS server or something like that and after the reset it was something along the lines of ''the remote device or resource wont accept the connection''.

I have removed all music, video, document files from the hard drive but it's still not made much of a difference.

The system also tells me that the drivers are all currently up to date so I'm basically at a loss at this stage.

Mister Jingles

Bump

Kavrocks

First thing I see is a Samsung. They are renowned for shipping a lot of crap with laptops, any number of programs could be running in the background causing the slow performance. I'd go through your list of programs and remove anything you don't need or use (I know this can be difficult to decipher sometimes but there is a wealth of knowledge on the internet). Also check which programs are running at startup and cull this list. A lot of developers seem to want their programs to run at startup or in the background when there really isn't any need for it.

As for antivirus I'd recommend using Microsoft Security Essentials or common sense. Opinion is extremely divided on this topic but I'm more in favour of if its not needed or won't be used it shouldn't be there.

If your DNS was the issue and you haven't altered any network settings than a factory reset is not the first thing I would try. Based on what you've provided it sounds like an issue with your ISP or modem settings.

Removing files from your hard drive shouldn't provide any sort of measurable performance increase as the files are still there there is just nothing pointing to their memory addresses.

Mister Jingles

Yeah Samsung Update Plus is one of the programs that is on this.....

The reason I did reset it though was because it was only happening to my laptop and not the others that are connected to the broadband.

sebphoto

I would disable all useless services in your Windows.
I would remove anti virus if you're not visiting any 'weird' websites'
Add to your chrome flash blocker, ad blocker and some additional addons which could be very handy on daily basis.
You're connecting to the internet via wifi? Take a look on advance settings of your network interface.
How much ram you have? What's average CPU usage?
If you'd like to boost performance I would get SSD drive and replace your current hard drive.

Mister Jingles

sebphoto wrote: »

I would disable all useless services in your Windows.
I would remove anti virus if you're not visiting any 'weird' websites'
Add to your chrome flash blocker, ad blocker and some additional addons which could be very handy on daily basis.
You're connecting to the internet via wifi? Take a look on advance settings of your network interface.
How much ram you have? What's average CPU usage?
If you'd like to boost performance I would get SSD drive and replace your current hard drive.

I was always under the impression that a virus can be picked up on any website and not just the weird ones you speak of ?

How would I look at my network interface ?

And also how do I check what RAM I have and CPU usage ?

Thanks

EoghanIRL

Mister Jingles wrote: »

I was always under the impression that a virus can be picked up on any website and not just the weird ones you speak of ?

How would I look at my network interface ?

And also how do I check what RAM I have and CPU usage ?

Thanks

Press control + alt + delete .
Open task manager .
You can now check your cpu usage .

To check what ram you have go to control panel and look for specifications /performance or something like that . On my mobile atm.

Polar101

Check that your power settings aren't set to some super energy saving profile.