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Sennheiser 2 year warranty

  • 21-08-2014 5:14pm
    #1
    _Redzer_
    Closed Accounts Posts: 5,056 ✭✭✭


    I bought two pairs of Sennheiser in-ear headphones on amazon, the first pair in April 2013, and the second pair in May 2014. The first and second pair lasted 4 and 3 months, respectively, before breaking.

    I was always careful with them -especially after the first pair, yet they always broke -in that one of the speakers would stop working.

    It was pretty annoying in fairness, considering I never put too much stress on the cable, like wrapping them around my phone or anything. They state not to do that anyway.

    I tried to look into the warranty side of things, but it looks fairly complicated. Anybody have any experience with Sennheiser's 2 year warranty process?


Comments

  • #2
    VictorRomeo
    Registered Users, Registered Users 2 Posts: 301 ✭✭VictorRomeo


    _Redzer_ wrote: »
    I bought two pairs of Sennheiser in-ear headphones on amazon, the first pair in April 2013, and the second pair in May 2014. The first and second pair lasted 4 and 3 months, respectively, before breaking.

    I was always careful with them -especially after the first pair, yet they always broke -in that one of the speakers would stop working.

    It was pretty annoying in fairness, considering I never put too much stress on the cable, like wrapping them around my phone or anything. They state not to do that anyway.

    I tried to look into the warranty side of things, but it looks fairly complicated. Anybody have any experience with Sennheiser's 2 year warranty process?


    Had a wonky cable on a pair of over-ear Momentums....

    Emailed : service@sennheiserireland.com

    Sent picture of receipt from Arnotts and a week later received replacement cable in the post.

    Based in Tullamore - A lot of their stuff is made there in fact....


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