Should I Cancel Repair Work to car?

krcss

So 3 weeks ago, I was in a car accident. We are all grand & guy who hit us claimed responsibility, insurance went thru etc etc.

This week repair work is to be carried out.

The mechanic bought the parts.

Included in quote is car hire. BUT the mechanic, who should be (included in quote) providing car hire for me and 4 toddlers, decides to present me with a 14 year old piece of junk. It is a 5 seater, I need a 7 seater, otherwise I have to put a baby in the front.

I politely decline it because , the airbags in front do not turn off. Really, i was pissed off, it looked unsafe......anyway, i was trying to be nice.

So he then shows up with another piece of junk, 8 yr old kia sedona, with no tax, no insurance and no nct.....& tells me to KEEP it clean, & DRIVE carefully (not get caught!!!!)

Should I cancel him off job altogether? Will my insurance claim be messed up? I need a *replacement* car, not useless junk I cannot drive.

He always does my car but now I think he's a CHANCER........but he's also a neighbout.

Any advice would be greatly appreciated.

Thank you.

kfog

If you trust him to do the repair work then let him do that.

Ring insurance and ask them to arrange a hire car from a proper hire company like Avis, Hertz etc. Its not going to make any difference to them who they pay for car hire. You should be offered a similar car to the one being repaired.

Aint Eazy Being Cheezy

I'd say he's planning on invoicing the insurance company for car rental, whilst giving you a crock of shyte he borrowed off one of his mates. Tell him you'll arrange your own hire car, and just concentrate on repairing yours.

delthedriver

How old/ new is your car?

Perhaps it may be deemed a write off ?

Contact your Insurers or their Approved Repairer.

The above should be able to advise what type of car you are entitled to in accordance with your policy terms.

To date the manner in which your mechanic has offered temporary cars to keep you going, does to inspire me at all in his ability to repair your car.

krcss

delthedriver wrote: »

How old/ new is your car?

Perhaps it may be deemed a write off ?

Contact your Insurers or their Approved Repairer.

The above should be able to advise what type of car you are entitled to in accordance with your policy terms.

To date the manner in which your mechanic has offered temporary cars to keep you going, does to inspire me at all in his ability to repair your car.

Car is 5 years old. Frame is slightly damaged, I think it would be better off written off, but this guy & assessor (from guy's insurance who crashed into us) both claim a fix ix best. I have totally lost faith in mechanic. Thanks for your help.

delthedriver

krcss wrote: »

Car is 5 years old. Frame is slightly damaged, I think it would be better off written off, but this guy & assessor (from guy's insurance who crashed into us) both claim a fix ix best. I have totally lost faith in mechanic. Thanks for your help.

No problem!

Think it is best to let the experts handle this one.

No disrespect to your mechanic , but is sounds like specialist equipment and know how is needed to repair the frame of your car.

I think your mechanic is biting more than he can chew.

The other guy's Insurance company should provide or pay for the hire of a similar car to your own while repairs are being carried out.

To get you out of a situation with your mechanic, it would be fair to say that the other Insurers are now looking after the case.

:)Hope you get sorted asap

JohnBoy26

delthedriver wrote: »

No problem!

Think it is best to let the experts handle this one.

No disrespect to your mechanic , but is sounds like specialist equipment and know how is needed to repair the frame of your car.

I think your mechanic is biting more than he can chew.

The other guy's Insurance company should provide or pay for the hire of a similar car to your own while repairs are being carried out.

To get you out of a situation with your mechanic, it would be fair to say that the other Insurers are now looking after the case.

:)Hope you get sorted asap

How do you know that the op's Mechanic doesn't have this "this specialist equipment though" or if it's even needed? Or that he isn't an "expert"?

A bent frame doesn't necessarily mean it's a bent chassis, it could be any frame. Just because the mechanic isn't giving the op a replacement car that meets their criteria, doesn't mean that the mechanic is I'll equipped or unqualified to carry out the repair work to the op's car.

delthedriver

JohnBoy26 wrote: »

How do you know that the op's Mechanic doesn't have this "this specialist equipment though" or if it's even needed? Or that he isn't an "expert"?

A bent frame doesn't necessarily mean it's a bent chassis, it could be any frame. Just because the mechanic isn't giving the op a replacement car that meets their criteria, doesn't mean that the mechanic is I'll equipped or unqualified to carry out the repair work to the op's car.

What ever makes you think he has the equipment and know how to carry out the repairs????

Perhaps the issue is best left to an Approved Repairer who can also arrange a suitable temporary vehicle .

The offer of some vehicle without tax and or nct, with a warning to avoid the Guards would suggest the mechanic is little more than Fred in a shed!

JohnBoy26

delthedriver wrote: »

What ever makes you think he has the equipment and know how to carry out the repairs????

I never said he did and tbh without knowing who this guy is or what needs to be repaired I can't say weather he does or not.

I wouldn't be jumping the gun and writing him off when (A) I don't know who he is or what his qualifications are, and (B) What specific repair work needs to be carried out and what equipment is needed for that and weather he has the said equipment or not.

You seem to think that specialist repair equipment needs to used on the op's car yet you don't know what repair work needs to be carried out so how did you come to that conclusion? It could be a simple bolt on part for all you know.

and you seem to think that the op's mechanic doesn't have the "know how" yet you don't know them or what their qualifications are or what skills they possess.

delthedriver wrote: »

Perhaps the issue is best left to an Approved Repairer who can also arrange a suitable temporary vehicle.

You seem to take these "approved" repairers as being god's gift and being the best option. While some are very good, not all are. I've seen some very good work from some of them and some very sub standard jobs from others. It all depends on where the insurance sends your car and who their approved repairers are. Cost is usually put before quality where insurance is concerned.

Tbh if I was in that situation I wouldn't be leaving it up to the insurance to decide, I'd pick my own repairer who I know does good work. I'd rather the repairer be approved by me rather than by my insurance.

delthedriver wrote: »

The offer of some vehicle without tax and or nct, with a warning to avoid the Guards would suggest the mechanic is little more than Fred in a shed!

Not the best thing to do admittedly but he did give the op a road legal vehicle at the begging but this didn't suit them. Maybe he felt compelled and pressured to offer another vehicle, who knows?

Anyway I fail to see how it makes him unqualified or I'll equipped to carry out the repair, whatever that repair may be.

krcss

Update:

What I didn't make clear at start was, I chose the mechanic, based on previous good experience. I know nothing about cars, but found him to be very realiable, very personable and my car worked after each visit. This was why I was utterly shocked with his car hire. The first car wasn't road worthy either in my opinion.....didn't check for nct. (14 year old banger)

So, based on good advice I got here, I called the assessor from the insurance company of the guy who ran into me. He gave me go ahead to contact zurich directly and tell them. I did. They called enterprise car hire, they delivered a 7 seater within hours. I was delighted.

Back to the mechanic, I decided to trust my reason for picking him initially, which was based on workmanship. The other reason to let it go was based on complications, such I as, I selected him. Not the insurance company. To change mid job would cost me.....not them.

Thanks a million for all of your comments. I had such aniexity, I just couldn't think straight.