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Bank service?

  • 20-08-2014 1:28pm
    #1
    Freqcort
    Registered Users, Registered Users 2 Posts: 9 ✭


    I Make the time to pop into my local bank of Ireland last week to make an appointment with the mortgage. No problem they said. Next Wednesday at 2pm? Cool, I said

    Its now next Wednesday, I arrived at 13:55, still waiting terrible customer service, somebody has just apologised (14:25) but still no sign of the person I supposedly had an appointment with.

    Do these people not realise I'm on my lunch break??? What's the point in making an appointment


Comments

  • #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    Freqcort wrote: »
    I Make the time to pop into my local bank of Ireland last week to make an appointment with the mortgage. No problem they said. Next Wednesday at 2pm? Cool, I said

    Its now next Wednesday, I arrived at 13:55, still waiting  terrible customer service, somebody has just apologised (14:25) but still no sign of the person I supposedly had an appointment with.

    Do these people not realise I'm on my lunch break??? What's the point in making an appointment
    Hi Freqcort,

    Thanks for your post.

    Apologies, we can pass on your feedback to the relevant branch manager. Which branch where you in?


    [font=Calibri, sans-serif]Janette[/font]


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