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PC Not Installing Updates

  • 15-08-2014 7:35pm
    #1
    Vote 4 Pedro
    Registered Users, Registered Users 2 Posts: 1,015 ✭✭✭


    Hi,
    My Computer 2014 Build running Windows 7 64 Bit,
    I built it myself, it's an Asus H87M-E motherboard and an i5 4570s,
    everything has been good and running everything i wanted it to until just lately it stopped installing the automatic updates, it's downloading them but failing to install them.
    So now every time i turn the PC on it tries to install the updates, fails, then shuts down and restarts again, I'm building up a backlog of updates
    any ideas what the problem is ?

    Thanks


Comments

  • #2
    johnnybmac
    Closed Accounts Posts: 226 ✭✭johnnybmac


    Generally, when I come across a problem like this, its usually down to a corrupted update download.

    I disable the windows update service from services.msc. Then I browse to C - Windows - Softwaredistribution folder and rename it to softwaredistribution.old.

    Then re-enable the windows update service in services.msc.

    This creates a new softwaredistribution folder and downloads the updates again...


  • #3
    Vote 4 Pedro
    Registered Users, Registered Users 2 Posts: 1,015 ✭✭✭Vote 4 Pedro


    Hi,
    I tried that what you said then downloaded the updates again, when they were complete i was prompted to restart windows
    but then on restart it said "Failure to configure" and reverted to the previous settings.


  • #4
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    Most likely caused by a previously corrupted update. Best thing to do is to perform a 'clean boot' and run windows update. Then when updates are applied undo the 'clean boot' changes.

    http://support.microsoft.com/kb/929135


  • #5
    PropJoe10
    Registered Users, Registered Users 2 Posts: 5,348 ✭✭✭PropJoe10


    Disable your antivirus scanner before trying your updates again.


  • #6
    Vote 4 Pedro
    Registered Users, Registered Users 2 Posts: 1,015 ✭✭✭Vote 4 Pedro


    The Clean boot worked and i now have all the updates installed so thanks for the advice.

    I now have to find out what was stopping the updates from installing.


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  • #7
    Steviemoyne
    Registered Users, Registered Users 2 Posts: 649 ✭✭✭Steviemoyne


    johnnybmac wrote: »
    Generally, when I come across a problem like this, its usually down to a corrupted update download.

    I disable the windows update service from services.msc. Then I browse to C - Windows - Softwaredistribution folder and rename it to softwaredistribution.old.

    Then re-enable the windows update service in services.msc.

    This creates a new softwaredistribution folder and downloads the updates again...

    That's excellent information, I just browsed on this thread but this has helped me fix an update problem on my old laptop where it would just sit on "installing updates" on startup.


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