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lost internet connection

lulu1 · 2014-08-12 23:31:47

I renewed my antivirus earlier today and it came up firewall could not be installed contacted the seller ( dont know if I can mention name) he gave me a file to down load and since that i cannot connect to the internet Would love some help please but make it simple because I can just about type Thanks

12-08-2014 11:31pm

#1

lulu1

Registered Users, Registered Users 2 Posts: 1,816 ✭✭✭

Join Date: April 2014

Posts: 1729

I renewed my antivirus earlier today and it came up firewall could not be installed contacted the seller ( dont know if I can mention name) he gave me a file to down load and since that i cannot connect to the internet Would love some help please but make it simple because I can just about type

Thanks

0

Comments

#2 19-08-2014 3:49pm

Bog Standard User

Registered Users, Registered Users 2 Posts: 847 ✭✭✭

Join Date: September 2013

Posts: 841

uninstall your av/firewall

reboot pc

connect to internet

download new file

install new av/firewall

0