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Samsung Galaxy mini - locked out, and Gmail not working

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  • 02-08-2014 11:29pm
    #1
    mumof2
    Registered Users Posts: 1,368 ✭✭✭


    Hi, can anyone specify what steps to take to get back into the locked out phone:

    the wrong password was entered too many times to which we now need the gmail account and password.

    Unfortunately, even after a reset of password on the pc, the phone still not accepting the password:confused:

    Tried taking out sim/battery/turning off etc, but no change and the only screen coming up is the gmail login one. No other way to get into phone:eek:

    Please help.

    Thanks


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  • Options
    #2
    projectgtr
    Registered Users Posts: 2,461 ✭✭✭projectgtr


    cant you force a factory reset?id say that would bypass it but it would lose all data, power+volume down if i remember right.


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    #3
    mumof2
    Registered Users Posts: 1,368 ✭✭✭mumof2


    Projectgtr - thanks, had thought of doing a complete reset, so we will try now as I didn't know how to without being able to get into the phone:)

    Edit: The buttons for this are Power and middle (Home) button :-) He's delighted it's working again!!!


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