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Illness Benefit not gone into bank a/c

  • 02-08-2014 1:01pm
    #1
    Registered Users, Registered Users 2 Posts: 22


    Hi,

    Had a illness benefit claim that was taking a bit of time to process. Emailed the DSP and they told me that the payment 'issued to your bank on the 30/07/14'. However it hasn't appeared as of yet Saturday the 2/08/14. Anyone know if this is normal or what could be causing a delay? Can't call the TSB Open24 as I don't have money to put credit in my phone so kind of stuck. Any advice would be great.

    Cheers


Comments

  • Closed Accounts Posts: 3,228 ✭✭✭mrsbyrne


    jay2014 wrote: »
    Hi,

    Had a illness benefit claim that was taking a bit of time to process. Emailed the DSP and they told me that the payment 'issued to your bank on the 30/07/14'. However it hasn't appeared as of yet Saturday the 2/08/14. Anyone know if this is normal or what could be causing a delay? Can't call the TSB Open24 as I don't have money to put credit in my phone so kind of stuck. Any advice would be great.

    Cheers

    Its more likely to be your bank then DSP. Are you sure your checking the right bank account?


  • Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    I also didn't get mine. It might be the Bank Holiday messing it up? I'm with AIB.


  • Registered Users, Registered Users 2 Posts: 166,012 ✭✭✭✭LegacyUser


    jaymcg91 wrote: »
    I also didn't get mine. It might be the Bank Holiday messing it up? I'm with AIB.

    There was some banking glitch with transfer of some payments into some people's bank accounts last week in aib. Maybe this is why u don't have it.


  • Registered Users, Registered Users 2 Posts: 2,758 ✭✭✭eastbono


    There was a major problem with BOI on Thursday. Maybe it might be Tuesday before they appear in your bank accounts.


  • Registered Users, Registered Users 2 Posts: 22 jay2014


    jaymcg91 wrote: »
    I also didn't get mine. It might be the Bank Holiday messing it up? I'm with AIB.

    When was yours supposed to go into the bank? What a pain being stuck with zero money.

    This will be y first payment I've realised that I didn't put an IBAN or BIC number on the form but I am 99% sure they weren't mentioned on the MC1 form just account num and sort code


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  • Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    jay2014 wrote: »
    When was yours supposed to go into the bank? What a pain being stuck with zero money.

    This will be y first payment I've realised that I didn't put an IBAN or BIC number on the form but I am 99% sure they weren't mentioned on the MC1 form just account num and sort code

    Friday! Yeah BOI messed up big time with the payments, plus there's often issues around this time with SW. I wouldn't stress just yet, wait til Tuesday :).


  • Registered Users, Registered Users 2 Posts: 22 jay2014


    jaymcg91 wrote: »
    Friday! Yeah BOI messed up big time with the payments, plus there's often issues around this time with SW. I wouldn't stress just yet, wait til Tuesday :).

    Do you think so? I hope your right man, they told me that it was presented to my bank on Wednesday 30/07 so I would have expected it Friday. Do you always get it Friday?

    - I got a reply from my bank PTSB today "Please be advised that any payments which permanent tsb received before 2.30am on Saturday morning have now been credited to our customers’ accounts. Any payments we receive after this will be credited on Monday morning at 8.30am."... sounds like they are buying time to me and the two banks between them have really ****ed up


  • Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    Definitely! But it can't just be the two of us so, that's kinda better isn't it? So Monday we'll check, if not, then Tuesday! Grand.


  • Registered Users, Registered Users 2 Posts: 202 ✭✭moeblogs


    Same here .. I handed in cert 10.30am thursday morning usually in bank on Saturday morning.. The last time this happened was on a Bank Holiday weekend & didn't receive payment till Wednesday. PTSB


  • Registered Users, Registered Users 2 Posts: 22 jay2014


    Still not I'm for me anyway what about you guys?


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  • Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    Dude it's a Bank Holiday?


  • Registered Users, Registered Users 2 Posts: 22 jay2014


    I know dude but PTSB were apparently running another batch of payments this morning tat they received after Friday night. It's weird the payments must not have been sent by BOI


  • Registered Users, Registered Users 2 Posts: 22 jay2014


    Still didn't get it I don't know what's going on


  • Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    I got mine, thank goodness!


  • Registered Users, Registered Users 2 Posts: 22 jay2014


    jaymcg91 wrote: »
    I got mine, thank goodness!

    What time did you get it man?.. Was it to a PTSB a/c ya?.. I didn't get it


  • Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    jay2014 wrote: »
    What time did you get it man?.. Was it to a PTSB a/c ya?.. I didn't get it

    Midnight on the dot! Delighted.


  • Closed Accounts Posts: 4 aileenryan


    Hi,
    Has any one had this problem today with illness benefit not in accounts ??

    Thanks


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