sky channels have no sound

you wha?

dont know if im posting in the right forum here but i live in an apartment block and have sky through the main sky box they have down the office. i got a new tv today for my room and when i tuned in all the channels, all the saorview ones are there and perfect but all the sky ones have NO SOUND?! the picture is fine but zero sound.
any ideas as to why this is or how i can fix it??
thanks in advance

brightspark

Check your Scart lead is in fully

you wha? wrote: »

dont know if im posting in the right forum here but i live in an apartment block and have sky through the main sky box they have down the office. i got a new tv today for my room and when i tuned in all the channels, all the saorview ones are there and perfect but all the sky ones have NO SOUND?! the picture is fine but zero sound.
any ideas as to why this is or how i can fix it??
thanks in advance

you wha?

brightspark wrote: »

Check your Scart lead is in fully

No scart connection because i dont have a sky box,its down in the main office. The tv is connected to and aerial socket thats in the wall. its just weird cuz the saorview has sound but the others dont?!

brightspark

What make of tv is it?

It's possible you have the wrong PAL setting selected, I think it should be PAL I.

(Is the sound working on other tvs?)

you wha?

brightspark wrote: »

What make of tv is it?

It's possible you have the wrong PAL setting selected, I think it should be PAL I.

(Is the sound working on other tvs?)

How do you change the pal setting?? Its a Nordmende one. i just bought it from adverts today.its only a year old and yup i had an oldschool 14inch tv and the sound was grand on that

brightspark

you wha? wrote: »

How do you change the pal setting?? Its a Nordmende one. i just bought it from adverts today.its only a year old and yup i had an oldschool 14inch tv and the sound was grand on that

The model number would help.

you wha?

brightspark wrote: »

The model number would help.

sorry!!!im a dope ha its Nordmende Model: NM22906M4

brightspark

Haven't found an online manual yet, but I would suggest you look carefully at the set up menus esp the tuning section.

If I find a manual I should be able to give more detail

you wha?

brightspark wrote: »

Haven't found an online manual yet, but I would suggest you look carefully at the set up menus esp the tuning section.

If I find a manual I should be able to give more detail

thanks a mill.thatd be a great help.ill have a route around at it later

pegasuspub

i have seen this before,these tv's sometimes store the incorrect sound settings on the analogue sky channels,they seem to store BG which is the old continental sound setting instead of I which is the correct option for the uk and ireland,as the modulator in the sky box is outputting a PAL I signal
from memory you need to
put on the sky channel on the tv.
press menu on tv remote
scroll across to red box option (install and retune)
press ok
scroll down to analogue scan or single analogue scan and you will see the sound option will probably display BG rather than I
scroll down to sound setting and press the right arrow key until you get I
select search and it will rescan this channel only and store it on the correct I setting.
hope this helps,
as i am going from memory i hope i havnt left anything out.

you wha?

pegasuspub wrote: »

i have seen this before,these tv's sometimes store the incorrect sound settings on the analogue sky channels,they seem to store BG which is the old continental sound setting instead of I which is the correct option for the uk and ireland,as the modulator in the sky box is outputting a PAL I signal
from memory you need to
put on the sky channel on the tv.
press menu on tv remote
scroll across to red box option (install and retune)
press ok
scroll down to analogue scan or single analogue scan and you will see the sound option will probably display BG rather than I
scroll down to sound setting and press the right arrow key until you get I
select search and it will rescan this channel only and store it on the correct I setting.
hope this helps,
as i am going from memory i hope i havnt left anything out.

i tried that but it wouldnt give me the option to move up to change to I. what did work though was doing an analogue retune and that did the trick! problem now is that my saorview channels are fine but get fuzzy now and then!think its the signal though to be honest. Ill get onto the landlord tomorrow about that

THANKS FOR ALL THE HELP