eFibre Moate Co. Westmeath

Dacelonid

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

eircom: Alan

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

[font=Times New Roman","serif]Hi Dacelonid[/font]
[font=Times New Roman","serif]I would like to assure you that plans for Moate have not been abandoned rather dates have been delayed and some areas are in consideration for a new date (including Moate) and until the new dates are rescheduled the areas affected will not be listed on the coverage map.

I have been in contact with efibre operations to see if they can offer me more information on Moate - they cannot give a guaranteed date but in consideration of progress so far in planning they do feel that they will have more news by mid September - although we would ask you to treat this timeframe as indicative at this stage.

Thanks
Al[/font]

Dacelonid

Thanks for replying Alan.
Can't say I am not disappointed, me and all the software engineers that live in Moate (a lot of Ericsson software engineers live in Moate), that were hoping to have fibre to make teleworking less of a chore.
Hopefully it won't be delayed too long, once the update timetable is made available.

eircom: Alan

Dacelonid wrote: »

Thanks for replying Alan.
Can't say I am not disappointed, me and all the software engineers that live in Moate (a lot of Ericsson software engineers live in Moate), that were hoping to have fibre to make teleworking less of a chore.
Hopefully it won't be delayed too long, once the update timetable is made available.

Hi Dacelonid


I can understand the disappointment especially considering the nature of your work - hopefully we will have more news on this soon. The map has been recently updated with other areas in the same situation so hopefully an update on Moate won't be long.

Thanks
Al

blast06

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

Dacelonid

blast06 wrote: »

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

There is other considerations apart from distance involved when looking for e-working

I see kn networks have been busy around town, laying a lot of the bases for the new cabinets, but I haven't seen any new cabinets since the initial 3/4 were done

The map and the line checker have been updated to say October, but not sure if that means everyone in Moate, or just those people whose cabinet had already been installed

eircom: Alan

blast06 wrote: »

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

[font=Times New Roman","serif]Hi blast06

October is the new provisional date although not all lines in Moate will be able to avail of an efibre upgrade.[/font]
[font=Times New Roman","serif]The availability of efibre is based on the rollout of fibre cabinets, unlike regular broadband where is available upon exchange upgrade so not all areas in Moate will be able to get efibre until more works & cabinets are installed.[/font]
[font=Times New Roman","serif] [/font]
[font=Times New Roman","serif]Thanks[/font]
[font=Times New Roman","serif]Al[/font]

blast06

eircom: Alan wrote: »

blast06 wrote: »

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

Hi blast06

October is the new provisional date although not all lines in Moate will be able to avail of an efibre upgrade.
The availability of efibre is based on the rollout of fibre cabinets, unlike regular broadband where is available upon exchange upgrade so not all areas in Moate will be able to get efibre until more works & cabinets are installed.
 
Thanks
Al

Thanks for reply Alan.
Your reply has now created more uncertainty for me !!
When you say that "not all lines in Moate will be able to avail of an efibre upgrade", do you mean they never will be able to or its just that they will not be able to at provisional 'switch-on' in October cos work not yet complete ?
I am located about 5km NW of Moate (close to the orange dot (cabinet) on attached map) and am concerned that despite 'planned' being indicated on the eircom map, that they will never upgrade this cabinet.
And this is all very pressing for me cos 2 poles due to be erected on Wednesday ...... if i knew that the cabinet near me was never going to be upgraded then i would cancel everything !!
Cheers

eircom: Alan

blast06 wrote: »

eircom: Alan wrote: »

blast06 wrote: »

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

Hi blast06

October is the new provisional date although not all lines in Moate will be able to avail of an efibre upgrade.
The availability of efibre is based on the rollout of fibre cabinets, unlike regular broadband where is available upon exchange upgrade so not all areas in Moate will be able to get efibre until more works & cabinets are installed.
 
Thanks
Al

Thanks for reply Alan.
Your reply has now created more uncertainty for me !!
When you say that "not all lines in Moate will be able to avail of an efibre upgrade", do you mean they never will be able to or its just that they will not be able to at provisional 'switch-on' in October cos work not yet complete ?
I am located about 5km NW of Moate (close to the orange dot (cabinet) on attached map) and am concerned that despite 'planned' being indicated on the eircom map, that they will never upgrade this cabinet.
And this is all very pressing for me cos 2 poles due to be erected on Wednesday ...... if i knew that the cabinet near me was never going to be upgraded then i would cancel everything !!
Cheers

Hi blast06

Apologies for creating so much uncertainty - what I meant is that they will not all be able to avail of efibre at provisional 'switch on' in October as works are set to continue in to the future. I must stress that some area/lines will not be able to avail of efibre, If you are getting a line installed for the sole reason of available of efibre it is important to know that efibre cannot be guaranteed and a line is installed and provided on its own merits - to make & receive calls.

Until efibre has launched I will be unable to offer you a better indication although if you are located close to a VDSL cabinet this is a really good sign that it may well be available when launched.

Thanks
Al

blast06

eircom: Alan wrote: »

blast06 wrote: »

eircom: Alan wrote: »

blast06 wrote: »

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

Hi blast06

October is the new provisional date although not all lines in Moate will be able to avail of an efibre upgrade.
The availability of efibre is based on the rollout of fibre cabinets, unlike regular broadband where is available upon exchange upgrade so not all areas in Moate will be able to get efibre until more works & cabinets are installed.
 
Thanks
Al

Thanks for reply Alan.
Your reply has now created more uncertainty for me !!
When you say that "not all lines in Moate will be able to avail of an efibre upgrade", do you mean they never will be able to or its just that they will not be able to at provisional 'switch-on' in October cos work not yet complete ?
I am located about 5km NW of Moate (close to the orange dot (cabinet) on attached map) and am concerned that despite 'planned' being indicated on the eircom map, that they will never upgrade this cabinet.
And this is all very pressing for me cos 2 poles due to be erected on Wednesday ...... if i knew that the cabinet near me was never going to be upgraded then i would cancel everything !!
Cheers

Hi blast06

Apologies for creating so much uncertainty - what I meant is that they will not all be able to avail of efibre at provisional 'switch on' in October as works are set to continue in to the future. I must stress that some area/lines will not be able to avail of efibre, If you are getting a line installed for the sole reason of available of efibre it is important to know that efibre cannot be guaranteed and a line is installed and provided on its own merits - to make & receive calls.

Until efibre has launched I will be unable to offer you a better indication although if you are located close to a VDSL cabinet this is a really good sign that it may well be available when launched.

Thanks
Al

Thanks Alan.
One last query/clarification ....  can i take it that if my nearest cabinet has an orange dot on the fibre coverage map here .... http://www.eircomwholesale.ie/Our_Network/  ...... that there is an intention to do the upgrade (cabinet MOT1_031 in my case)?

Or are you referring to orange dots on the map when you say "some area/lines will not be able to avail of efibre"

eircom: Alan

blast06 wrote: »

eircom: Alan wrote: »

blast06 wrote: »

eircom: Alan wrote: »

blast06 wrote: »

Dacelonid wrote: »

Up until 2 weeks ago, the eFibre line checker, as well as the eFibre map were saying that eFibre will be coming to Moate in August 2014. 
On the 4th July, Paul Bradley (Director of Corporate Affairs)was mentioned in a front page article of the Athlone Advertiser that stated Moate would be getting eFibre in August (it isn't clear to me if Mr Bradley was saying that, so I am not saying he did say it) 
However since then the eFibre site, is no longer giving any indication of when eFibre will be in Moate.
The line checker just says I can avail of up to 24Mb speeds, and the eFibre map no longer has any entry for Moate.

Would it be possible to find out if this is just a glitch on the websites, or has the plans for the rollout of eFibre in Moate been scrapped for now

Thanks
Ken

Hi Alan, any update on this ?
Daclenoid .... you must have told HR you live in Dublin to get e-working approved while living in Moate !!

Hi blast06

October is the new provisional date although not all lines in Moate will be able to avail of an efibre upgrade.
The availability of efibre is based on the rollout of fibre cabinets, unlike regular broadband where is available upon exchange upgrade so not all areas in Moate will be able to get efibre until more works & cabinets are installed.
 
Thanks
Al

Thanks for reply Alan.
Your reply has now created more uncertainty for me !!
When you say that "not all lines in Moate will be able to avail of an efibre upgrade", do you mean they never will be able to or its just that they will not be able to at provisional 'switch-on' in October cos work not yet complete ?
I am located about 5km NW of Moate (close to the orange dot (cabinet) on attached map) and am concerned that despite 'planned' being indicated on the eircom map, that they will never upgrade this cabinet.
And this is all very pressing for me cos 2 poles due to be erected on Wednesday ...... if i knew that the cabinet near me was never going to be upgraded then i would cancel everything !!
Cheers

Hi blast06

Apologies for creating so much uncertainty - what I meant is that they will not all be able to avail of efibre at provisional 'switch on' in October as works are set to continue in to the future. I must stress that some area/lines will not be able to avail of efibre, If you are getting a line installed for the sole reason of available of efibre it is important to know that efibre cannot be guaranteed and a line is installed and provided on its own merits - to make & receive calls.

Until efibre has launched I will be unable to offer you a better indication although if you are located close to a VDSL cabinet this is a really good sign that it may well be available when launched.

Thanks
Al

Thanks Alan.
One last query/clarification ....  can i take it that if my nearest cabinet has an orange dot on the fibre coverage map here .... http://www.eircomwholesale.ie/Our_Network/  ...... that there is an intention to do the upgrade (cabinet MOT1_031 in my case)?

Or are you referring to orange dots on the map when you say "some area/lines will not be able to avail of efibre"

No worries blast 06

Both really but not as much in relation to the orange dots, if you are inside a distance of 2KM from the cabinet (orange dot) the increasing likelihood is that it will be available to you.

Al

THanks

Midlands2011

I know this post id old, but can you tell me when MOT1_031 cabinet will be live, its based in Mount temple and I was told it would be live on 3/11/2015.

Thanks

Midlands2011

I know this post id old, but can you tell me when MOT1_031 cabinet will be live, its based in Mount temple and I was told it would be live on 3/11/2015.

Thanks

eir: Alan

Midlands2011 wrote: »

I know this post id old, but can you tell me when MOT1_031 cabinet will be live, its based in Mount temple and I was told it would be live on 3/11/2015.

Thanks

Hi Midlands 2011

Completion works are in progress however the date of 3/11 has been put out. There is no specific date for launch but it is expected to be ready by mid December at the latest.

AL

blast06

eir: Alan wrote: »

Midlands2011 wrote: »

I know this post id old, but can you tell me when MOT1_031 cabinet will be live, its based in Mount temple and I was told it would be live on 3/11/2015.

Thanks

Hi Midlands 2011

Completion works are in progress however the date of 3/11 has been put out. There is no specific date for launch but it is expected to be ready by mid December at the latest.

AL

Hi Alan,

Do you mean available to use by mid December, i.e.: i have reigstered my interest and was told i would reveice a notification 28 days in advance which thus should be in next week or 2 max.
Also, out of curiosity .... see the blue line in the attached (the blue dot is the cabinet in question) ... this is explained on the website as 'rural fibre route'. Does this mean a fibre cable runs along these routes (i presume not) or is it simply detailing where the current copper cable runs ?

Cheers

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

Midlands2011 wrote: »

I know this post id old, but can you tell me when MOT1_031 cabinet will be live, its based in Mount temple and I was told it would be live on 3/11/2015.

Thanks

Hi Midlands 2011

Completion works are in progress however the date of 3/11 has been put out. There is no specific date for launch but it is expected to be ready by mid December at the latest.

AL

Hi Alan,

Do you mean available to use by mid December, i.e.: i have reigstered my interest and was told i would reveice a notification 28 days in advance which thus should be in next week or 2 max.
Also, out of curiosity .... see the blue line in the attached (the blue dot is the cabinet in question) ... this is explained on the website as 'rural fibre route'. Does this mean a fibre cable runs along these routes (i presume not) or is it simply detailing where the current copper cable runs ?

Cheers

Hi blast06

Mid December by the time the cabinet goes live for eFibre - activates basically.

The blue lines really only serve as an approximate indication of routes where efibre will be available after all plans have been complete to be honest blast06. I would not rely on the blue lines as reference for fibre availability.

Al

Midlands2011

Hi Alan

Any update on Blast06 question?

Eamonn

eir: Alan

Midlands2011 wrote: »

Hi Alan

Any update on Blast06 question?

Eamonn

Hi Midlands2011

No further update I'm afraid. My most recent update would still apply

Al

Midlands2011

i spoke to the Eir Dngineer yesterday as he was working on MOT1_031 cabinet
He told me the cabinet was brought live last Thursday. Do you know when I can order it ?

Drexel

same where I live in Newmarket on Fergus in Clare. The map was saying a few months ago it was here but not for my phone number. Now its saying it will be up to a year. Very disappointed with this.

I play games and in a worse off position then I was with downloading them a few years ago as the size of the games has at least doubled while the internet connection has stayed the same. Very frustrating I have to say

eir: Alan

Midlands2011 wrote: »

i spoke to the Eir Dngineer yesterday as he was working on MOT1_031 cabinet
He told me the cabinet was brought live last Thursday. Do you know when I can order it ?

Hi midlands2011

I have double checked and I can confirm MOT1_031 will not go live until 16th of December. You will only be able to order when it goes live I'm afraid.

Thanks
Al

blast06

eir: Alan wrote: »

Midlands2011 wrote: »

i spoke to the Eir Dngineer yesterday as he was working on MOT1_031 cabinet
He told me the cabinet was brought live last Thursday. Do you know when I can order it ?

Hi midlands2011

I have double checked and I can confirm MOT1_031 will not go live until 16th of December. You will only be able to order when it goes live I'm afraid.

Thanks
Al

Hi Alan,
Is it possible to check the latest date again ? The Eir website indicates Dec 16th (as per your comments) but when i rang Eir just now to check why they haven't got in touch with me (i have registered my interest) they said that they have no indication of it going live any time in the next 30 days?
Thanks.

Midlands2011

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

blast06

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

eir: Alan

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

blast06

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

blast06

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

blast06

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

blast06

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

Hi Alan,

Back to you again in desperation !!
We still have no joy wrt this cabinet. I have lost count of the number of phone calls i have made at this stage and equally the various possible reasons for the delay that are suggested by the Eir staff that i have been contact.
Obviously somebody in the Eir organisation know what the status and plan is.
Is there any way possible that you could dig into this. 
There is enormous frustration locally at the delay. There was an assumption that we would have had the supply many months ago (September actually)  following contact between a senator (on behalf of a local councilor) directly with your CEO no less but that seems to have delivered nothing. I guess you don't have a hotline to the CEO :-) but there must be somebody you could get an update from ?

Many thanks again,
John

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

Hi Alan,

Back to you again in desperation !!
We still have no joy wrt this cabinet. I have lost count of the number of phone calls i have made at this stage and equally the various possible reasons for the delay that are suggested by the Eir staff that i have been contact.
Obviously somebody in the Eir organisation know what the status and plan is.
Is there any way possible that you could dig into this. 
There is enormous frustration locally at the delay. There was an assumption that we would have had the supply many months ago (September actually)  following contact between a senator (on behalf of a local councilor) directly with your CEO no less but that seems to have delivered nothing. I guess you don't have a hotline to the CEO :-) but there must be somebody you could get an update from ?

Many thanks again,
John

Hi blast06


The cabinet has launched but it's not serving all lines unfortunately. While there are quite a few lines that can get efibre from it there are still quite a few more that can't - On an official capacity eir cannot guarantee efibre and there's no universal obligation ruling that it has to be supplied although obviously we would like to maximise it's reach and not leave people left out.

Ultimately eir do not offer internal details on eirs infrastructural plans to offer reasoning on why it's not available to some lines - although I can confirm that within the next 12 months there are plans to add to the cabinet thus enabling more lines for eFibre.  I genuinely do understand your frustration with this and I can only image how neglectful this may seem however I can only draw back to my previous points made and express my sincere apologies that I can't offer you better news.

Al

blast06

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

Hi Alan,

Back to you again in desperation !!
We still have no joy wrt this cabinet. I have lost count of the number of phone calls i have made at this stage and equally the various possible reasons for the delay that are suggested by the Eir staff that i have been contact.
Obviously somebody in the Eir organisation know what the status and plan is.
Is there any way possible that you could dig into this. 
There is enormous frustration locally at the delay. There was an assumption that we would have had the supply many months ago (September actually)  following contact between a senator (on behalf of a local councilor) directly with your CEO no less but that seems to have delivered nothing. I guess you don't have a hotline to the CEO :-) but there must be somebody you could get an update from ?

Many thanks again,
John

Hi blast06


The cabinet has launched but it's not serving all lines unfortunately. While there are quite a few lines that can get efibre from it there are still quite a few more that can't - On an official capacity eir cannot guarantee efibre and there's no universal obligation ruling that it has to be supplied although obviously we would like to maximise it's reach and not leave people left out.

Ultimately eir do not offer internal details on eirs infrastructural plans to offer reasoning on why it's not available to some lines - although I can confirm that within the next 12 months there are plans to add to the cabinet thus enabling more lines for eFibre.  I genuinely do understand your frustration with this and I can only image how neglectful this may seem however I can only draw back to my previous points made and express my sincere apologies that I can't offer you better news.

Al

Thanks Alan.
I appreciate your professional and honest reply.
"Within the next 12 months" - I have to say though that you have all but reduced me to tears with that line. I'll spare you the details of why i desperately need the connection for the sake of the development of my youngest child.
Suffice to say i can't understand how Eir could make the investment of a new cabinet, rolling out ~5km of fibre to the exchange and replacing many poles in the process and then having what sounds like a capacity problem from day 1.
Anyway, its now landed back on the table of the local politician who claimed credit in local papers last August with an article of how he negotiated priority etc

Midlands2011

I'm getting 43mb down and 16 up and I'm 1.5km from cab. I got a line ran to house.

blast06 wrote: »

Thanks Alan.
I appreciate your professional and honest reply.
"Within the next 12 months" - I have to say though that you have all but reduced me to tears with that line. I'll spare you the details of why i desperately need the connection for the sake of the development of my youngest child.
Suffice to say i can't understand how Eir could make the investment of a new cabinet, rolling out ~5km of fibre to the exchange and replacing many poles in the process and then having what sounds like a capacity problem from day 1.
Anyway, its now landed back on the table of the local politician who claimed credit in local papers last August with an article of how he negotiated priority etc

Midlands2011

If you are local then you will know the local engineer in MT for Open Eir. I suggest you talk to him he sorted me out in a few days b4 Xmas.

Midlands2011 wrote: »

I'm getting 43mb down and 16 up and I'm 1.5km from cab. I got a line ran to house.

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

Hi Alan,

Back to you again in desperation !!
We still have no joy wrt this cabinet. I have lost count of the number of phone calls i have made at this stage and equally the various possible reasons for the delay that are suggested by the Eir staff that i have been contact.
Obviously somebody in the Eir organisation know what the status and plan is.
Is there any way possible that you could dig into this. 
There is enormous frustration locally at the delay. There was an assumption that we would have had the supply many months ago (September actually)  following contact between a senator (on behalf of a local councilor) directly with your CEO no less but that seems to have delivered nothing. I guess you don't have a hotline to the CEO :-) but there must be somebody you could get an update from ?

Many thanks again,
John

Hi blast06


The cabinet has launched but it's not serving all lines unfortunately. While there are quite a few lines that can get efibre from it there are still quite a few more that can't - On an official capacity eir cannot guarantee efibre and there's no universal obligation ruling that it has to be supplied although obviously we would like to maximise it's reach and not leave people left out.

Ultimately eir do not offer internal details on eirs infrastructural plans to offer reasoning on why it's not available to some lines - although I can confirm that within the next 12 months there are plans to add to the cabinet thus enabling more lines for eFibre.  I genuinely do understand your frustration with this and I can only image how neglectful this may seem however I can only draw back to my previous points made and express my sincere apologies that I can't offer you better news.

Al

Thanks Alan.
I appreciate your professional and honest reply.
"Within the next 12 months" - I have to say though that you have all but reduced me to tears with that line. I'll spare you the details of why i desperately need the connection for the sake of the development of my youngest child.
Suffice to say i can't understand how Eir could make the investment of a new cabinet, rolling out ~5km of fibre to the exchange and replacing many poles in the process and then having what sounds like a capacity problem from day 1.
Anyway, its now landed back on the table of the local politician who claimed credit in local papers last August with an article of how he negotiated priority etc

Thanks for your understanding blast06

Genuinely sorry I can't offer you better news

Al

blast06

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

Hi Alan,

Back to you again in desperation !!
We still have no joy wrt this cabinet. I have lost count of the number of phone calls i have made at this stage and equally the various possible reasons for the delay that are suggested by the Eir staff that i have been contact.
Obviously somebody in the Eir organisation know what the status and plan is.
Is there any way possible that you could dig into this. 
There is enormous frustration locally at the delay. There was an assumption that we would have had the supply many months ago (September actually)  following contact between a senator (on behalf of a local councilor) directly with your CEO no less but that seems to have delivered nothing. I guess you don't have a hotline to the CEO :-) but there must be somebody you could get an update from ?

Many thanks again,
John

Hi blast06


The cabinet has launched but it's not serving all lines unfortunately. While there are quite a few lines that can get efibre from it there are still quite a few more that can't - On an official capacity eir cannot guarantee efibre and there's no universal obligation ruling that it has to be supplied although obviously we would like to maximise it's reach and not leave people left out.

Ultimately eir do not offer internal details on eirs infrastructural plans to offer reasoning on why it's not available to some lines - although I can confirm that within the next 12 months there are plans to add to the cabinet thus enabling more lines for eFibre.  I genuinely do understand your frustration with this and I can only image how neglectful this may seem however I can only draw back to my previous points made and express my sincere apologies that I can't offer you better news.

Al

Thanks Alan.
I appreciate your professional and honest reply.
"Within the next 12 months" - I have to say though that you have all but reduced me to tears with that line. I'll spare you the details of why i desperately need the connection for the sake of the development of my youngest child.
Suffice to say i can't understand how Eir could make the investment of a new cabinet, rolling out ~5km of fibre to the exchange and replacing many poles in the process and then having what sounds like a capacity problem from day 1.
Anyway, its now landed back on the table of the local politician who claimed credit in local papers last August with an article of how he negotiated priority etc

Thanks for your understanding blast06

Genuinely sorry I can't offer you better news

Al

Hi Alan,
An update! .... i discussed with an Eir engineer early last week and he agreed (as a favour - i 'half' know him) to check the reasoning behind why i was unable to avail of Eir (he couldn't understand why not). He got back to me on Thursday and indicated that my number (090-6448792) was not mapped correctly in Eir's system (mine was 'mapped directly to Moate rather than the cabinet'). He fixed this and said it should be reflected in the sales systems in a few days. I check the website this morning and the Eir checker said i am now available for upgrade .... Eureka !!! ..... However, when i rang the sales team they still said 'No' !! Any ideas ?

Also, a number of my neighbours are in the same boat re availability .... i wonder if this number mapping problem is broader than just me ?!

Midlands2011 ..... just saw your message now!! Yes, you got me ..... i never noticed i included my name :-) ... Wireless option from 3 or any other supplier isn't an option (have checked them all). Its one of the downsides of having a very well insulated house!! Thanks.

Cheers.

eir: Alan

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

eir: Alan wrote: »

blast06 wrote: »

Midlands2011 wrote: »

I Had a Eir sales person call to the house and take and Order on Monday this week for this cabinet. So it is been sold!

Thanks.... albeit that this does my head in!
Tony, i don't support there is any possibility you could direct some sales person to me rather than me ringing general sales and them saying they have no info about when it will be turned on !! I could DM you my mobile and any other relevant details ?

Hi blast06

If you PM me your land line number I double check the status of efibre to your line and see if it can be ordered.

Thanks
Al

Hi Alan,
Just doubling checking you got my PM ?
Cheers

Hi blast06

The cabinet is still scheduled for launch on the 16th - I have double checked your line and it's still not qualifying for efibre and an order cannot be taken. When the Cabinet launched I will hopefully have better news but I can't guarantee that.

Based on this map here : http://fibrerollout.ie/where-and-when/ - Can you tell me what distance your home is from the cabinet itself ? (you can measure distance on that map)

Cheers
Al

Many thanks Alan for that.
I am only about 300 metres from the cabinet (the line distance is about an extra 50m) hence my confusion as to why i can't register. My connection is a new one (they had to put up a new pole as well) from about 7 months ago and so perhaps there was some error in registration.
Cheers.

Hi blast06

I've explored all options and the only thing we can do at this stage is wait until the cabinet launches. Hopefully when it does eFibre will be available to order to your line but until then I can't offer any further indication.

Al

Thanks Alan.
I'll ring Eir again towards end next week once cabinet has gone live.
Midlands2011 ....can you confirm you are connected to the cabinet in Mt Temple village ? Cheers.

No worries blast06

Al

Hi Alan,

Back to you again in desperation !!
We still have no joy wrt this cabinet. I have lost count of the number of phone calls i have made at this stage and equally the various possible reasons for the delay that are suggested by the Eir staff that i have been contact.
Obviously somebody in the Eir organisation know what the status and plan is.
Is there any way possible that you could dig into this. 
There is enormous frustration locally at the delay. There was an assumption that we would have had the supply many months ago (September actually)  following contact between a senator (on behalf of a local councilor) directly with your CEO no less but that seems to have delivered nothing. I guess you don't have a hotline to the CEO :-) but there must be somebody you could get an update from ?

Many thanks again,
John

Hi blast06


The cabinet has launched but it's not serving all lines unfortunately. While there are quite a few lines that can get efibre from it there are still quite a few more that can't - On an official capacity eir cannot guarantee efibre and there's no universal obligation ruling that it has to be supplied although obviously we would like to maximise it's reach and not leave people left out.

Ultimately eir do not offer internal details on eirs infrastructural plans to offer reasoning on why it's not available to some lines - although I can confirm that within the next 12 months there are plans to add to the cabinet thus enabling more lines for eFibre.  I genuinely do understand your frustration with this and I can only image how neglectful this may seem however I can only draw back to my previous points made and express my sincere apologies that I can't offer you better news.

Al

Thanks Alan.
I appreciate your professional and honest reply.
"Within the next 12 months" - I have to say though that you have all but reduced me to tears with that line. I'll spare you the details of why i desperately need the connection for the sake of the development of my youngest child.
Suffice to say i can't understand how Eir could make the investment of a new cabinet, rolling out ~5km of fibre to the exchange and replacing many poles in the process and then having what sounds like a capacity problem from day 1.
Anyway, its now landed back on the table of the local politician who claimed credit in local papers last August with an article of how he negotiated priority etc

Thanks for your understanding blast06

Genuinely sorry I can't offer you better news

Al

Hi Alan,
An update! .... i discussed with an Eir engineer early last week and he agreed (as a favour - i 'half' know him) to check the reasoning behind why i was unable to avail of Eir (he couldn't understand why not). He got back to me on Thursday and indicated that my number (090-6448792) was not mapped correctly in Eir's system (mine was 'mapped directly to Moate rather than the cabinet'). He fixed this and said it should be reflected in the sales systems in a few days. I check the website this morning and the Eir checker said i am now available for upgrade .... Eureka !!! ..... However, when i rang the sales team they still said 'No' !! Any ideas ?

Also, a number of my neighbours are in the same boat re availability .... i wonder if this number mapping problem is broader than just me ?!

Midlands2011 ..... just saw your message now!! Yes, you got me ..... i never noticed i included my name :-) ... Wireless option from 3 or any other supplier isn't an option (have checked them all). Its one of the downsides of having a very well insulated house!! Thanks.

Cheers.

Hi blast06

Feel free to PM me your land line number and I'll check availability

Al