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2 days to transfer from Savings to Current Account

  • 16-07-2014 11:00am
    #1
    johnny_adidas
    Registered Users, Registered Users 2 Posts: 1,977 ✭✭✭


    Why does it take 2 days to transfer funds from a savings account to a current account?

    My wife is attending an event today however money she transferred from her savings on Monday at 5pm "may not be deposited until 10pm tonight (wednesday)" so she has had to borrow the money to attend the event


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi johnny_adidas, 

    Thank you for contacting us here on Boards.ie. 

    To help address your query directly, can we ask you to clarify which type of deposit account you are referring to, as some accounts require notice periods for any withdrawal requests. 

    More information on these notice periods can be found here on our website. 

    Thanks, 
    Elaine 


  • #3
    johnny_adidas
    Registered Users, Registered Users 2 Posts: 1,977 ✭✭✭johnny_adidas


    Yes it's there alright, actually the example is exactly the same as her case, albeit the small print has to be zoomed to 400% to read. 

    I would suggest that it would be much more helpful to customers if Bank of Ireland allowed quicker online transfers rather than requiring it to be done in a branch. Not everyone has the time or the access to a branch to do so on short notice.

    Ulster Bank for example allow immediate transfers online and can be withdrawn from the current account within minutes of doing so.


  • #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi johnny_adidas, 

    Thanks for coming back to us. 

    We're sorry that this has caused your wife inconvenience with regard to attending an event. We do offer alternative deposit accounts which can provide your or wife with instant access to savings which may better suit your financial needs. 

    You can find more information on these products here. Alternatively, if you would like to speak to one of our dedicated savings advisor's please feel free to call 0818 200 347. 

    As always we appreciate all our customers feedback and we will forward your comments to the relevant area. 

    Thanks again, 
    Elaine 


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