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Problem with an online college.

  • 09-07-2014 3:54pm
    #1
    Greystoner
    Registered Users, Registered Users 2 Posts: 305 ✭✭


    I am not the only one with this issue.

    Bought an online psychology course and they have not delivered a good service, to put it mildly. I got the voucher through one of the deal sites.

    Now I have told them to either mark and return my work and diploma, or give me a full refund.

    The college in regard has already lost an affiliation with one college and possibly another, so not looking like a proper organisation.

    What can I do now, what are my rights? I am unable to contact them atall! and my emails are never answered! or answered in a way that is ridiculous.

    Thanks.


Comments

  • #2
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    Greystoner wrote: »
    I am not the only one with this issue.

    Bought an online psychology course and they have not delivered a good service, to put it mildly. I got the voucher through one of the deal sites.

    Now I have told them to either mark and return my work and diploma, or give me a full refund.

    The college in regard has already lost an affiliation with one college and possibly another, so not looking like a proper organisation.

    What can I do now, what are my rights? I am unable to contact them atall! and my emails are never answered! or answered in a way that is ridiculous.

    Thanks.


    Did you pay by Credit/Debit card, if so you might be able to do a chargeback


  • #3
    Greystoner
    Registered Users, Registered Users 2 Posts: 305 ✭✭Greystoner


    Gerard, I paid by card, but that was back last September, so might well be impossible by now.

    I have still not heard back from them.


  • #4
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    Greystoner wrote: »
    Gerard, I paid by card, but that was back last September, so might well be impossible by now.

    I have still not heard back from them.

    It will cost you a phone call and 10 minutes of your life to check, no harm in trying.


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