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Getting details from former employer for SW - like getting blood from a stone!

  • 08-07-2014 5:27pm
    #1
    The One Doctor
    Registered Users, Registered Users 2 Posts: 2,339 ✭✭✭


    Hi all,

    I've recently finished up a contract. I was contracted out to a large IT company by a small IT contracting firm. I've applied for the dole and been accepted, subject to a letter from the contracting firm detailing the date I started and finished and the reason for the contract ending. To speed things up, the SW has asked me to get an email from the contracting firm with the relevant details, and then I can print it out and hand it to the SW.

    Simple enough? Not to the contracting firm. So far they have sent a letter to the SW with the wrong details, which never got to the SW anyway.Today I asked for an email to be sent to me with the relevant details. I spelled out my email 3 times in 2 hours and at 1730 I got a voicemail (not a a call) telling me that they had emailed the details not to me but to the SW. The wrong person at the SW.

    At this stage I'd give up if the email wasn't so important to my dole claim. Does anyone have any suggestion as to how I can resolve this by EOB tomorrow? I'm really at my wits end here.


Comments

  • #2
    Aint Eazy Being Cheezy
    Registered Users, Registered Users 2 Posts: 4,632 ✭✭✭Aint Eazy Being Cheezy


    I'd probably call over to the contractor's office, if it wasn't too far away.


  • #3
    The One Doctor
    Registered Users, Registered Users 2 Posts: 2,339 ✭✭✭The One Doctor


    Duracell Bunny wrote: »
    I'd probably call over to the contractor's office, if it wasn't too far away.

    Yeah, I'll be doing that tomorrow and won't be leaving until I get that email.


  • #4
    Aint Eazy Being Cheezy
    Registered Users, Registered Users 2 Posts: 4,632 ✭✭✭Aint Eazy Being Cheezy


    The One Doctor wrote: »
    Yeah, I'll be doing that tomorrow and won't be leaving until I get that email.

    No point in an email at that stage, a letter on headed paper is what I'd be asking for. I'd keep it as amicable as possible mind you, you never know they might need you again. Just explain that you need the letter as a matter of urgency to open your welfare claim.


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