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    Camera - Error message - 01

    • 06-07-2014 07:01AM
      #1
      Conology
      Registered Users, Registered Users 2 Posts: 499
      ✭✭


      Hi
      I'm getting an error message on my camera in the last few days.

      It says - "Communication between camera and lens is faulty - clean lens contacts "

      The lens was only cleaned about 2/3 months ago so I'm surprised the message is appearing.

      I've followed instructions from a few "Utube" suggestions.
      It has improved some of the functions, but the message still appears.
      It only occurs when I zoom out with the lens.

      Any suggestions appreciated.
      Thank you


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    Comments

    • #2
      Conology
      Registered Users, Registered Users 2 Posts: 499 Conology
      ✭✭


      Has anyone got any ideas yet please ?


    • #3
      Alltherage
      Registered Users, Registered Users 2 Posts: 138 Alltherage
      ✭✭


      If it's only when you zoom out then it might be a damaged ribbon cable in the lens.

      What camera, what lens?


    • #4
      Conology
      Registered Users, Registered Users 2 Posts: 499 Conology
      ✭✭


      Its a Canon lens, 24-105mm L.
      My camera is the New Canon 5d mark iii.

      Thank you


    • #5
      Alltherage
      Registered Users, Registered Users 2 Posts: 138 Alltherage
      ✭✭


      Sounds like your 24-105 needs some repair work. I think the ribbon in those come on the diaphragm.

      I seem to recall it being an issue when you zoom in and not out though and then I think it had to be set to an aperture of anything other than f4. So take my analysis with a pinch of salt as the memory might be a bit faulty, I'll dig up details after work later.


    • #6
      Conology
      Registered Users, Registered Users 2 Posts: 499 Conology
      ✭✭


      Alltherage wrote: »
      Sounds like your 24-105 needs some repair work. I think the ribbon in those come on the diaphragm.

      I seem to recall it being an issue when you zoom in and not out though and then I think it had to be set to an aperture of anything other than f4. So take my analysis with a pinch of salt as the memory might be a bit faulty, I'll dig up details after work later.

      Hi
      Thanks for the info. I am afraid to think it's a repair job too.
      Any idea how/why the fault happens ??
      Any idea of cost of repair ( rough estimate ??? )

      Thanks again


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    • #7
      m5ex9oqjawdg2i
      Closed Accounts Posts: 11,217 m5ex9oqjawdg2i
      ✭✭✭✭


      I had this error but with a different lens. It was new so I was able to exchange it.

      The comments in this video might be helpful.

      https://www.youtube.com/watch?v=1eHSJFjbWWo


    • #8
      Alltherage
      Registered Users, Registered Users 2 Posts: 138 Alltherage
      ✭✭


      I'm pretty sure the fault is a weakness in the ribbon cable it's common enough that it's a one off but they do normally go for a few years before needing fixing. I bought mine second hand from a store (Whelans in Limerick) and they stood over it when it died so I didn't have to pay, I'd imagine something in the region of 150 or so for a fix.


    • #9
      RickyWed
      Registered Users, Registered Users 2 Posts: 72 RickyWed
      ✭✭


      definitely need to take it to service


    • #10
      Tiriel
      Registered Users, Registered Users 2 Posts: 6,182 Tiriel
      ✭✭✭


      Hi OP - we have a thread here with our own resident Zerohmaster who comes highly recommended for camera repairs and advice.

      Please read the first post in the thread and post your query there - I'm sure he will be able to advise. Closing this thread - should have spotted it sooner and merged it with the Clinic thread. :)


    This discussion has been closed.
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