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No service message on Galaxy S4 mini

veganrun · 2014-06-25 18:22:43

I've a bit of a strange issue. I ordered a Galaxy S4 mini dual sim which arrived today. I've added both sim's to it, one is Vodafone Ireland, the second is Vodafone UK. I've switched off the 2nd sim in the phone settings. It seems to be working fine, I can make and receive calls and have a full signal. However when I…

25-06-2014 6:22pm

#1

veganrun

Closed Accounts Posts: 1,137 ✭✭✭

Join Date: May 2014

Posts: 990

I've a bit of a strange issue. I ordered a Galaxy S4 mini dual sim which arrived today. I've added both sim's to it, one is Vodafone Ireland, the second is Vodafone UK. I've switched off the 2nd sim in the phone settings.

It seems to be working fine, I can make and receive calls and have a full signal. However when I unlock the phone, the lock screen says "Vodafone IE - no service"

Why is it saying no service even though I have a signal and the phone seems to be working?

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#2 25-06-2014 8:02pm

veganrun

Closed Accounts Posts: 1,137 ✭✭✭

Join Date: May 2014

Posts: 990

Worked out what the problem was. The "no service" message refers to the 2nd sim which I had disabled. When I enable it, the message reflects the status of the 2nd sim's coverage.

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