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Water leaking from Russell Hobbs 15202

  • 21-06-2014 4:09pm
    #1
    witless_steve
    Registered Users, Registered Users 2 Posts: 246 ✭✭


    I have a newish iron around 2 years old. Recently I have noticed that when the iron is leaking water from the handle. I have read people have water leaking from steam vents in the iron but none from the handle.

    I have noticed that the iron will empty its reservoir very quickly.
    I have always used filtered water on it to stop limescale buildup.

    My question is: Is the iron fixable or only fit for scrap?


Comments

  • #2
    JASOND29
    Registered Users, Registered Users 2 Posts: 115 ✭✭JASOND29


    russell hobbs has a 2 year warranty and even if its a bit over that most shops will take it back and replace it


  • #3
    witless_steve
    Registered Users, Registered Users 2 Posts: 246 ✭✭witless_steve


    JASOND29 wrote: »
    russell hobbs has a 2 year warranty and even if its a bit over that most shops will take it back and replace it

    Thanks Jason.


  • #4
    Izzy01
    Registered Users, Registered Users 2 Posts: 8 ✭Izzy01


    Argos certainly won't as I was there today and they refused point blank to do anything about it. 1 year guarantee and that's it they said. I did feel that if a product is faulty especially something as dangerous as an iron, they would be more helpful but NO, they didn't want to know. They gave me the UK telephone number. The iron although out of guarantee was in a holiday home and used only a handful of times. I plugged it in at the weekend and it started to burn up internally stinking the whole house out. Luckily I didn't leave it as it would have gone on fire for sure. It is not one of their 15 recalled Steamglide Irons but I think it should be added to the list. I am now trying to deal with Russell Hobbs UK and rang them today - they told me to ring Russell Hobbs Dublin which I did and they said Argos being an English company buy most of their Russell Hobbs irons from UK and I would have to send it back to UK and deal with them. The postage alone would probably cost more than the iron. Any ideas anybody?


  • #5
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    If they still sell them, buy another then return the old one.

    Probably not legal, but tbh stray water and electricity don't go well together.

    Didn't watchdog have something on their show about these irons

    http://www.essexchronicle.co.uk/Russell-Hobbs-irons-recalled-Watchdog-expose-iron/story-25206117-detail/story.html


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