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What gets test faster? Book online or phone?

  • 20-06-2014 10:41am
    #1
    Registered Users, Registered Users 2 Posts: 89 ✭✭


    What is the current waiting time for a test if you book online?
    What if you phone in?
    Any other way I missed?
    Tagged:


Comments

  • Posts: 16,720 ✭✭✭✭ [Deleted User]


    Phone in has always worked for me. Ring first thing.


  • Registered Users, Registered Users 2 Posts: 4,974 ✭✭✭Chris_Heilong


    I rang them up before and they told me they can just see what I can see when I book online.


  • Registered Users, Registered Users 2 Posts: 5,394 ✭✭✭SCOOP 64


    I rang them up before and they told me they can just see what I can see when I book online.

    Thats never happened to me usually nothing on line for 2 months , phoned them, normally have booking in 2/3 weeks.


  • Registered Users, Registered Users 2 Posts: 13,237 ✭✭✭✭djimi


    Phone is defintely faster. Ive never waited longer than a fortnight when I have picked up the phone.


  • Registered Users, Registered Users 2 Posts: 640 ✭✭✭PLUG71


    Phone.


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  • Registered Users, Registered Users 2 Posts: 4,266 ✭✭✭MercMad


    Phone is faster and ask for a cancellation.


  • Closed Accounts Posts: 5,489 ✭✭✭Yamanoto


    Somebody posted recently that trying the NCT site just after 23:30 can reveal previously unavailable slots for the following week or two, which is correct.


  • Registered Users, Registered Users 2 Posts: 9,846 ✭✭✭Moneymaker


    Yamanoto wrote: »
    Somebody posted recently that trying the NCT site just after 23:30 can reveal previously unavailable slots for the following week or two, which is correct.

    Yup, it works. Got a slot for the following week, whereas logging on during the day, no spot could be booked for at least 2 months.

    This was for Northpoint, ftr.


  • Registered Users, Registered Users 2 Posts: 9,004 ✭✭✭micks_address


    yeah i phoned recently after there being no online appointment for 2 months, they took my details and preferred appt times and said i'd have a text within 2 weeks and an appointment before the 4 weeks and sure enough got my text and have a test booked for this friday evening


  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    phone defiantly , if they say the waiting time is going to be over 4 weeks tell them the test will be free so as your waiting longer than a month , and they'l slot you right in within 14 days ;)


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  • Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭ironclaw


    Its nonsense in this day and age that the phone system is significantly faster at getting a date than the online system, considering they both should serve an equal purpose. I also have no idea why they haven't added a 'I'll take a cancellation' option on the online system such that those who are more flexible (i.e. Say with 24 hours notice) could take a slot.


  • Registered Users, Registered Users 2 Posts: 13,237 ✭✭✭✭djimi


    ironclaw wrote: »
    Its nonsense in this day and age that the phone system is significantly faster at getting a date than the online system, considering they both should serve an equal purpose.

    As the old saying goes, you cant argue/negotiate with a computer! Just like with insurance, the person on the other end of the phone may be able to work something that is more to your liking, whereas a website will only be able to follow how it has been programmed (ie give next available date for requested test center).


  • Registered Users, Registered Users 2 Posts: 89 ✭✭flowers345


    sorted there but now need a spot to park the car up to the test.


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