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Problem with Ancestry?

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  • 17-06-2014 9:08pm
    #1
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭


    I can't log in to Ancestry.co.uk last night or today, anyone else having problems? My sub is almost up, would they inform me before kicking me off?


Comments

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    #2
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,859 Mod ✭✭✭✭L1011


    You can still log in with an expired sub - your tree is editable and the free record sets still available to you.

    As it happens its not loading at all for me here right now (on UPC).


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    #3
    Elizabetha
    Registered Users Posts: 224 ✭✭Elizabetha


    Its not loading for me either and I get it free so its not your sub


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    #4
    Ponster
    Moderators, Recreation & Hobbies Moderators Posts: 10,912 Mod ✭✭✭✭Ponster


    https://www.facebook.com/Ancestry.com?fref=ts




    AN UPDATE FROM OUR CTO, SCOTT SORENSEN
    Around 1:30 p.m. MT on Monday, June 16, 2014, attackers targeted Ancestry with a Distributed Denial of Service attack (DDoS). During the attack, Ancestry websites along with the Find A Grave website were clogged with massive amounts of bogus traffic that took the sites down.


    UPDATE (12:30am PST): We were able to bring the site(s) back online, but have experienced another outage. Please bear with us as we work to restore all services.


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    #5
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Its a relief that I'm not the only one having problems, but awful news about the attack on the site. Hope they can get it sorted.


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    #6
    Hermy
    Moderators, Society & Culture Moderators Posts: 11,314 Mod ✭✭✭✭Hermy


    Any updates on this?
    I can't log in at the moment.:(

    EDIT: Just checked Facebook - the issue is ongoing!

    Genealogy Forum Mod



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    #7
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Yay! I just got logged in ok now! :)


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    #8
    The Kurgan
    Registered Users Posts: 110 ✭✭The Kurgan


    I see they are going to possible extend the retirement of some of their
    products..
    We appreciate your patience while we work to restore the MyFamily, MyCanvas, Mundia, Y-DNA and mtDNA sites following the DDoS attack on Monday. Please note we will be extending the retirement date on each and will have more details to share once these websites are brought back online. Stay tuned.

    I'm hoping they give an extra month or two for mycanvas as am rushing to finish a photo album :(


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    #9
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,623 Mod ✭✭✭✭pinkypinky


    I'm hoping for a few days added to my general ancestry sub - it's not working properly again atm.

    Genealogy Forum Mod



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    #10
    Hermy
    Moderators, Society & Culture Moderators Posts: 11,314 Mod ✭✭✭✭Hermy


    Anyone able to view their Member Profile?
    It just times out for me.

    Genealogy Forum Mod



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    #11
    The Kurgan
    Registered Users Posts: 110 ✭✭The Kurgan


    The site still a bit flaky i'd say ..
    Having same problem accessing profile and slowness in general


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