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Brisbane - internet provider and problem

partnership · 2014-06-17 11:30:37

Just looking for a bit of advice from anyone living in Brisbane as to where to go with a complaint about an internet provider dodo. My son is having difficulties and has been sent an invoice claiming he owes them moneya nd they will refer to a debt collecter. He did not cancel his service but is looking to have it…

17-06-2014 11:30am

#1

partnership

Registered Users, Registered Users 2 Posts: 303 ✭✭

Join Date: November 2010

Posts: 183

Just looking for a bit of advice from anyone living in Brisbane as to where to go with a complaint about an internet provider dodo. My son is having difficulties and has been sent an invoice claiming he owes them moneya nd they will refer to a debt collecter. He did not cancel his service but is looking to have it transferred to his new address which they had told him was possible. I have sent him link for the telecommunications ombudsman but is there a citizens advice or consumer affairs office that he could go into with the letter to get some advice?

Any help appreciated!

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